Get matched with top window covering pros in Clements, MD

"I've never purchased custom blinds before so I didn't quite know what it would cost. My wife and I purchased 15 custom shades (top-down bottom-up) and the total came in around the $4K mark. The sales consultant was very transparent with cost and helped us work through options and explained the outcome. She even gave us general interior design assistance and looked at carpet samples when that contractor arrived! There was an ordering issue for five of our windows. Once identified it didn't take more than a few hours to find a solution. They ended up re-ordering (rush delivery) the correct coverings and even though we technically paid less than we should have the company honored our original quote. It wasn't seamless but their service showed when things went wrong and that's what I'd expect. I'd hire them again."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

I find joy in helping other fix or mend things that they cannot. I prioritize integrity and hard work, and would love to work with you!

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"The windows in my home were very old and original to the home, so I could hear every sound outside as if it was coming from inside my house. The windows look good and keeps the noise out (I live on a bus route). I sleep like a baby now. The two man team arrived on time. They paid attention to detail. They matched the paint trim on the windows to my house. The lead installer was careful to ask me questions when necessary. I used Wheaton for this job because they also installed one window in my living room last year after the old window frame collapsed and the glass broke. I called seven different companies and no one would agree to do one window. They did a great job and I told them that I would call them back this year when I was ready to replace all the bedroom windows. Outstanding job Wheaton! I am very pleased."

"Everything went fine and I'm very pleased with my blinds."

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"It went well. After viewing both properties content, i was sent a couple of room plans.
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"His fabric prices are wholesale prices. If you have your own fabric, he will work with your fabric. He is awesome. He is very reliable and does all of the measurements, himself. He is incredibly patient. He offers: draperies, shears, valances, Roman shades, bedding, fabric at wholesale prices, mini blinds, verticals, shutters, cornices, cascades, and flags. He was absolutely delightful to deal with and very reliable. The product came out gorgeous. He went so far above and beyond with me it's almost embarrassing."

One Stop Home Improvement is owned and operated by Michael Baker out of Silver Spring MD. With over 35 years of experience in the industry, Michael provides reliable home improvement services for both residential and commercial projects. He can handle any and all types of work from small repairs to large projects. His services cover appliances, drywall, painting, tile, window coverings, doors, and general handyman work. Michael is a highly motivated professional who takes pride in delivering quality craftsmanship and dependable solutions for homeowners and business owners.\n\nContact Information\nPhone 240-863-1667\nEmail michaelbaker609@gmail.com