
Serving Astoria, IL and surrounding areas
Approved (Corporate)
In business since 2011
Free estimates
Warranties offered
"They were very nice and courteous. They showed up on time or early. My window and door had to be installed separately due to the door being on back order. Three people came out to install the window. They were very nice and did an excellent job. My only problem was that when the window was all torn out and there was a giant hole in my house, they were smoking like chimneys right up against the house. I don't want smoke in my house. When I asked them to smoke away from the house, they apologized profusely and moved back to smoke. Overall the window looks great. It isn't the highest quality window on the market, but I expected as much.
When they returned to install my storm door they showed up an hour and 15 minutes early. I really wished they would have called. I have 2 cats and a dog that thinks his job is to guard the house. I had planned on locking them up in a bedroom 15-30 minutes before their arrival, but because they showed up so early without warning I didn't have a chance. So the dog went wild when they rang the bell and my cats bolted for cover. I had to run around the house trying to herd all these animals, which was very difficult to do at 38 weeks pregnant. I managed to lock up the dog and a cat, but the last cat wedged herself under furniture and there was no getting to her. But since they were replacing the front door and had the door wide open the entire time, I was very scared she would bolt out the door so I ended up having to watch her constantly. Had they just given me 5 minutes warning that they would be early, this would not have turned into a fiasco.
When all was said and done, they ended up installing a left handed handle on my door (so that you have to pull the lever up to open the door) and broke my door bell. They didn't think to mention this to me. I only noticed when they were walking to their van and I turned around to go inside the house. They claimed they thought I had ordered a weird handle so they didn't say anything. Well they came back the next day and fixed everything so it all worked out.
Overall, we had many hiccups along the way, but the company was courteous and helpful and did did what it takes to make everything right.
"




















































