Get matched with top metal roofing repair pros in Aberdeen-proving-ground, MD

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."

"Carol D explained the roof installation process very well, she was very knowledgeable. She answered all the questions I had. I would recommend Long Home Products!"

"Flat roof and gutter was damaged during the March 2-3, 2018 wind/rain storm. Workers were on time, courteous and efficient; worked 12 hrs to remove existing material & add new to complete job in one day. Clean up was done well. Someone even came back days later when I called about needing a small soffit repair; repaired; no charge. After all the rain we've had this spring; no leaks. Everyone beginning with office staff to completion of all work was very pleasant."

"Have been working with Roofing solutions for a couple of years on multiple projects. Every project has been finished quickly and smoothly."

"Product is excellent, installation excellent. However, they replaced the old metal window frames with wood frames and I have 2 issues: I told the sales rep I wanted 6" sills as in the old frames, they put in 2" sills, so I have ~20 plants to find new real estate for; the frames are primed but not painted, so now I have another major project to do. This was not explained to me, I presumed they came factory-painted. Better communication with the client is needed."

"They're expensive and they did good work, but the details were not handled well: 1) They said the job would take one day - it took four. 2) They parked a large metal dumpster on my drive without prior warning, blocking my car in the garage making it impossible for me to leave. 3) They incorrectly calculated the final bill, only reducing it to the agreed upon amount after I pointed the mistake out. Also, this isn't a big deal but their sales reps, while friendly and knowledgeable, did the whole used-car sales "let me talk to the owner and try to get you a better deal," routine which was a bit corny and embarrassing. I understand that's what is still taught in sales rep school, but it feels a bit patronizing. When I said I needed a couple days to compare their offer with other estimates, they went into high pressure mode, using the old "I can't guarantee this price will last, etc. etc." all very old fashioned sales tactics that I hope companies will abandon soon."

"Great guy to work with! Went through a lot of different roofers to get their opinions on how to best repair the roof. Their opinion held the most weight and was quite honest in their recommendations. When work was scheduled showed right up on time. Sent pictures of their work and called to answer any questions. Definitely seeing us doing business again in the future."

"Great communication and got our roof replaced for half what another company quoted us. Helped us get an exhaust fan vented outside and helped increase ventilation by correcting insulation. No oversell or pressure to sign. Would definitely use again!"

"William is good with offering cost-saving options and is honest about what he and his crew can and cannot take on. He's also respectful, thorough, and patient with questions. Based on the good work he did with roof repair, we're asking him to bid on wall/floor/ceiling replacement for an enclosed back porch."

"I couldn't have been more pleased with Charm City Roofing. Home repairs, especially roof repairs were something I dreaded to think about. My experience with Charm City Roofing changed all of that. Starting with my point of contact Mac who did a WONDERFUL job explaining the process and providing a comprehensive step by step of how the installation of my replacement roof would be completed. My home currently has solar panels which needed to be removed before the installation of the new roof could begin, due to the slow response from the solar company this took over 4 months! Dispite this headache, while waiting for the removal the Charm City Roofing Team checked in with me periodically, maintained my tentative install date and continually assured me they would get the job done. The roof was completed as promised and I couldn't be more happy, the installers showed up on time! roof was completed in one business day! (Again as promised) Yard was cleaned up Completely of every material."