Get matched with top wood shake or composite roofing installers and replacers in Acton, ME

"This is the second time I use Vaillancourt Roofing, and they have always been exceptionally professional. Brad Entrekin, the salesperson I have always dealt with is wonderful: knowledgeable, patient, punctual. So have been the team that does the work. In this specific case, Nick and Jay did the installation of the gutters. Their work is impeccable. They are very respectful yet friendly. If I was doing gutters I would do all possible to get the Nick and Jay tea However, in order to reach them you would have to go through the scheduler. I understand that the schedule is necessary in order to make the best use of the resources possible however, that has to be tempered with the needs of the client. Case on point, day before the installation date I was informed that the installation had been cancelled "because one of the installers was sick" and the work was rescheduled for 12 days later. I spoke to the scheduler and he had no interest in whether I would be available, convenience or any other consideration of what the effect of the change could have on MY schedule. I just had to understand that people get sick. That is - an administrative problem of the company was suddenly on my shoulders. This gentleman is extremely rigid and unsympathetic. Chances are that the job could not be done before but a gentler approach with the client will take him a long way. In addition, his attitude really erodes the exceptional work of the field salespeople. It is then left on the shoulders of the installers, to fix with the client what the installer undid. Once again, Vaillancourt has, in my estimation, first class materials to offer, a splendid salesperson in Brad, and an impeccable installation team with Nick and Jay. So, go for it. More likely than not, you will not have to deal with the scheduler."

"They were excellent. They showed up on time, performed the work courteously, efficiently, and professionally. Not only did they strip the roof, they also replaced the plywood before re-shingling. They flashed where necessary and installed the drip edge. Most surprising to me was the quality of the cleanup. I am yet to find a single nail left behind despite the snow we had on the ground. I liked them so much that I will be bringing them back in the spring to insulate and install vinyl siding!"

"The crew at James & Whitney co were extremely friendly, courteous and went out of their way to make sure that we were happy with our new roof. The job was done fast and is of wonderful quality. Beyond that, this is a company that truly stands behind their work, as they have reached out to me several times in the past few months to ask how the roof is holding up. I truly couldn’t recommend James & Whitney highly enough to anyone who needs work done on their roof."

"The representative was very knowledgeable of the products and installation, answered all questions, and worked to get us where we needed to be monetarily."

"The roof replacement was performed exactly the it was explained to me, shingle colors are perfect, exactly what we went over, and the people performing the replacement were friendly and respectful"

"Very good roofing company, 100% recommended."

Experienced Roofer, siding expert , crews on demand, capable of building decks, replacing windows and doors and doing full construction builds in any exterior remodeling. Snow, ice dam removal, leak mitigation, and repair as well as roof shoveling in the winter.\n\nAll jobs commercial/ residential/industrial\n\nFully licensed and insured

"Outstanding, professional, honest company. We were so pleased with the ease of the way Roof Masters took care of everything. They followed through with every detail and the staff was in communication with us on the timing and execution and Mark sent pictures while I was at work! I highly recommend Roof Masters for your repairs or replacements. They know what they are doing!"

"I've been meaning to write this review for awhile now, but it's been difficult because I want to give an honest summary of our experiences - warts and all - while still being fair about the end result. TLDR: Yes, there were some difficulties, however Donna, Ricky, Tim, and the whole Southers team made sure they were acknowledged, fixed, and in the end we are thrilled with the results. You can teach a person skills or a new role, but what you can't do is teach someone to care. These people care about the work they do and they're willing to put in the time and effort and stick with it, until it's done right. That level of dedication is priceless. Now for the long version... Last July, after interviewing a number of companies, my husband and I decided to hire Southers to take on our house renovations. It was a big job. We needed a new roof, new siding, new gutters, twenty-six new windows, and two new external doors. All of this work also had to be coordinated with an asbestos abatement team to remove our old asbestos siding and our electrician who was replacing our meter and panel for the solar panels we plan to have installed. Donna was our salesperson and she worked with us every step of the way. She helped us decide on the best materials for our project, listened to our concerns about timing, and was incredibly responsive to any text or calls. Luckily, she happened to be promoted right as our project began work so she ended up being our contact through every aspect of our remodel. Yes, there were some missteps, which I will get into, but throughout it all Donna was there to help. I can't speak highly enough about her dedication and professionalism. Initially, we had a few other project managers assigned to our project. The first one ended up leaving the company early in the process. The second project manager was stationed fairly far away and wasn't as "hands on" as we would have hoped. Because of this, our building permit paperwork fell through the cracks which led to our project getting halted until the issue could be resolved. There were also some unnecessary miscommunication issues and one specific error of our external doors being ordered the incorrect size that lead to snowballing consequences. The first crew that Southers sent out to work on our home was fabulous. Pedro and his crew were punctual, professional, and precise. They were tasked to replace our windows, siding, and trim. They showed up every morning bright and early and ready to work. My husband is in construction. Every night, he would come home from work and look over what they had accomplished that day. Then, he would either confer with Pedro or leave me with notes to share with him in the morning. Not only was Pedro open and receptive to this level of communication, he welcomed it. I really appreciated his work ethic and attitude. I wish that I could say the same about the roofing crew. Because we are planning on installing solar panels, it was especially important that our roofing was done well. (Once the panels are installed, it's much more difficult to get any issues resolved.) We decided to use two different roofing materials. The majority of our roof would be asphalt, however we would have metal roofing installed on our back dormer. This was the most cost-effective way to get a new roof while still ensuring the solar panels didn't penetrate the roofing, thereby voiding our warranty. The roofing crew did an incredibly poor job on our roof. When my husband came home and inspected the work, he became increasingly upset, took photos, and contacted our project manager. We insisted that the asphalt roof get redone. Even then, there were some spots that had to be addressed. Our experience with this crew was so negative that when we were told they were also going to be installing our metal roof, we expressed our deep reservations. We were assured someone would be on site to ensure their work. Unfortunately, that didn't happen and the metal roof was also incorrectly installed. At that point, we were both upset. We invited Ricky to meet with us so that we could discuss the issues directly. To his credit, he came - along with Donna - listened to our concerns and frustrations, and committed to fixing the issues. Yes, the roof delayed progress on finishing our project, but I appreciate the fact that they stuck with it and got it done right. Ultimately, we got a good roof installed, but it took a lot of communication, frustration, and diligence on our part. In the end, our home looks fantastic! We knew this was going to be a large undertaking and that it would require a lot of time, effort, and patience. We expected there to be a few missteps along the way. However, it was worth it We now have a beautiful home that we can be proud of. If you have managed to read this far, I'll leave you with a few key lessons that I've learned during this project. 1. Make sure you have a permit to hang in your window before any work starts. 2. If your house is older than 1978, test for lead paint. Any estimates should include the cost of lead abatement. 3. Maintain open, active communication and don't be afraid to advocate for yourself. 4. Stay organized! Keep any/ all documentation and photos throughout the project."

"I have a 28x72 ft rood with theee peaks in the front and this crew came at 730 and left at seven thirty with the complete removal of old roofing and new roofi g complete with roof ridges and ice and water shield, new boots for vent pipes and new edging. The grounds were clean. The crew was fantastic. I am so satisfied with the job, people that have come over tell me it's a great job, edging is all even and tight to the end of the roof. I had three quotes amd these people were the lowest of any. I would highly recommend this company and crew for any roofing needs."