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"They recommended a good solution for the occasional shallow flooding in the garage (installing a sump pump) They started soon after we submitted the request and they did a good job. Most importantly, the pump kept the garage dry through our seemingly endless rains this winter. There are 2 reasons I rate the job with 4 stars rather than 5. (1) The job did not pass the city’s inspection and a critical connection had to be reconfigured (after which it passed) and (2) there was some weirdness around payment on the last day of the actual work (before the inspection) in which the crew seemed unwilling to leave without a check and then were slowly driving around the neighborhood afterwards. When I brought this up with my contact at the company, he denied that the van was theirs (which it definitely was) and didn’t really explain or defuse the bad feeling this created. But … they did a good job and in this day and age that’s really important and can’t be taken for granted. I recommend this company with the suggestion that paperwork, permitting, terms of payment etc should be clearly settled in advance."

"My wife and I worked with Joe to renovate our home in the South Bay. We basically tore everything down to the studs and did some reconfiguring of the interior, as well as redoing all plumbing and electrical. With Joe and his team, we transformed a home that hasn’t been renovated since the 60’s to the home of our dreams. We were referred to Joe by a trusted friend, and after a phone call with an overview of what our plans were, we met Joe in person at our home for an initial walkthrough. Both my wife and I were impressed with how thorough he was with details regarding the renovation; it was immediately obvious he was a master of his craft, with a vast amount of experience and knowledge in construction. More importantly, he’s down to earth and honest; his transparency was very much appreciated. Joe and his crew take pride in their work. He’d go above and beyond by suggesting certain looks or practical modifications to our original request; it often felt like he was renovating for himself! For the project, he provided a clearly marked timeline and walked us through all the options for both finished and unfinished materials. His encyclopedic knowledge of stores in the Bay Area saved us a lot of money, and we got exactly what we wanted to build our home with! Home renovation is never a easily forecasted task; there are many surprises or issues that come up. With Joe, we knew we were in good hands. When a challenge did come up, he made sure to explain the options to us and address it immediately. Communication is key in this process, and Joe excels at it - he’s very responsive by phone and text. His crew is polite and also share Joe’s willingness to educate and explain the process. All in all, we felt that Joe became a family friend in the construction business and have recommended him to multiple friends and family. If you are looking for top quality work, reasonable pricing, and a trustworthy expert, look no further than Joe Arielli and his team!"