Get matched with top tile & grout cleaning pros in Albany, NY

"It could not have gone better!! Tim came on time, cleaned the two carpets l needed cleaned, was conscientious, thorough and did a beautiful job! I highly recommend!!"

"I would absolutely recommend Northway Cleaning Services! I have been using their services weekly for 2 years now. They are very professional, prompt and thorough with cleaning. Nothing is more satisfying than coming home to a pristine clean and a fresh clean smell."

"They have always been very professional.  Very quick and meticulous cleaning.  I would definitely recommend them for house cleaning. <br />"

"He does an excellent job at whatever he does. He is just a nice gentlemen. He is friendly and really would do anything you would want him to do."

"Doug Jr. came to my house to evaluate the situation and determine what needed to be done.  An estimate was prepared based on having to pull up the carpet in two bedrooms to screw the floor down to alleviate banging and squeaking noises.  After placing screws in most of one room, they concluded that the sill of the wall separating the bedrooms was not nailed down and was causing the floor to bang on the bottom of the sill.  Screws were placed and shims were inserted from both sides of the wall.  They stayed the course until the problem was determined and resolved.  These guys were easy to talk to and treated me with respect.  They said they wouldn't leave until the issue was diagnosed and resolved.  I would call them again in a minute. <br /> <br /> Addendum:  Doug Sr. called me, following this review, to see if I wanted them to fix the floor in the master bedroom.  It wasn't nearly as bad as the other rooms, but I agreed to have him come back.  He told me he would be in touch when he had a free day.  A few weeks later, he called, and I agreed to have him return.  I had a great degree of trujst and confidence in this company.   <br /> <br /> I took all breakables down from the furniture I thought they had to move, and put them in my walk in closet.  When Doug arrived, he went right for the closet, so I had to move everything out of there.  He started moving things for me, which I really didn't appreciate.  I stayed in the room while he worked and talked to him to break the silence.  He took his time and stopped many times to take a break.  He went in and out of the house several times--some times for a break and some times to get additional tools-- and, each time brought in more dirt on his boots (it had rained the night before).  I didn't want to say anything, as I thought he was going above and beyond to repair my floor.  The screwdriver he was using didn't have the right connector, and this caused the bit to keep coming out as he was working.  At one point, he decided that in order to pull the carpet back far enough to add a few more screws, the threshold seam was opened up between the bedroom and hallway.  I was extremely nervous, but left the work in the hands of the professional.  At this point, Doug went to his truck to get the iron to reseal the seam only to find out he didn't have it with him.  He told me he was going to the shop (about 4 exits away) and would be back in 20 minutes.  Meanwhile, everything was left undone, including the cover for the air intake.  My cat went inside, and I started to panic.  He eventually came out on his own, but it could have turned into a very difficult situation.  Doug returned about an hour or so later.  He thne joined the seam, but there were bare spots, so he took some fibers and used my glue gun to fix it.  There is now a hard spot where the glue hardened.   <br /> <br /> Also, Doug removed the brass plate where the bathroom floor meets the carpet, and when he put it back on, he reversed it.  Now it doesn't match the other one from the hallway to the bathroom.  A section of molding was damaged by the edge of the reciprocating saw used to cut the shims, and the cover to the intake is now scratched from using the drill that kept slipping.   <br /> <br /> This experience was nothing like I expected based on my first experience with this company. Edit: There are several areas where the pad makes popping noises. Since my original review, Doug Sr. has called and left messages for me several times, unrelated to the work or business. Based upon this, I would not feel comfortable having him in my home again. After the work was done, I sent a thank you card to thank them for taking time out to help me. I also indicated in this thank you that I was "not thrilled" about how the seam came out. I said I was not interested in the offer of new carpet until I needed it. (Doug Sr. asked if I wanted new carpet when he saw my dissatisfaction with the seam). Since that time, I discovered the popping noises in the pad and that the glue in the seam had hardened, so I feel that new carpet is warranted.  <br /> <br /> Follow up:  The company is refusing to refund me the $285 I initially spent.  I was told their work was guaranteed.  Their response to me was that I should have known that the carpet seam, once opened would not be right again.  I don't know how an average consumer would know this.  I put my trust in them, and lost. <br />"

"Wonderful carpet cleaning and upholstery services! I could not be happier with the professionalism, quality of workmanship and the owner! J & R's Carpet Cleaning Are My Forever carpet and upholstery care company!"

"Great service. Everything was well cleaned (even under my daughter's bed!) and the staff was professional. Recommend Heavenly House Cleaners to everyone."

"I used Matt a year ago, and was so pleased with his work, that I told him I would be calling him to come back and clean before our house went on the market. He shows up when he says he's going to, is professional, pleasant, and does a wonderful job."

"Nate was able to provide a written estimate for my condo on a day's notice. A few days later, Nate and Shane arrived promptly on time to begin the carpet cleaning and linoleum waxing. We had a few stubborn stains including fruit juice which the guys removed. The total visit last about 90 minutes and were very attentive to detail and upheld their promises to remove the stains. I highly recommend Dependable Carpet and Floor Cleaners. <br />"

"For the most part the company did a good job.... HOWEVER new construction requires a little extra effort than the normal cleaning. I had to redo many of the windows because they needed scraping to remove paint splatter etc. and then re-cleaned"