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"I recently had the pleasure of having Sr Pro Construction build a deck in my backyard, and I couldn't be more delighted with the results. From the initial consultation to the final touches, their professionalism, craftsmanship, and dedication to customer satisfaction were truly outstanding. The team took the time to thoroughly understand my requirements and vision for the deck. They provided valuable insights, expert advice, and creative ideas that ultimately enhanced the project. Their attention to detail and commitment to quality were evident at every stage of the construction process. They completed the project within the agreed-upon timeline and budget, without compromising on the quality of materials or workmanship. The deck they built not only met but exceeded my expectations. I appreciate their dedication to fair pricing. They provided a transparent and competitive quote, and there were no hidden costs or surprises along the way. Their level of honesty and integrity is a rare find in the construction industry these days, and it's something I greatly appreciate. I highly recommend their services to anyone in need of deck construction or repairs. I will certainly turn to them for any future construction needs I may have. Thank you for turning my backyard into a beautiful and functional space. I couldn't be happier with the results."

"I can’t even begin to tell you how wonderful it was working with Clay!!! He is extremely efficient, reliable, reasonable, and a true honest person. I had a very quick turnaround and he absolutely put me first and do whatever take to make sure the job was completed on time. He did an amazing job! I would hire him over and over again. Can’t recommend him enough.!!"

"Mr Reed was great and dependable. Very nice and honest!"

"David and Zack came out to our house in December for a chimney cleaning and inspection. We knew we would be needing some degree of repair on our cap and pan, but David informed me that we had been fitted with the wrong size pan the whole time we have lived here and the damage was much more extensive than we anticipated. We were quite frustrated that no previous chimney service company brought the issue to our attention before the damage was done, but David put together a fair and comprehensive proposal to fix the chimney. Huge job that David and Zack’s crew, led by Jerry, got done a couple of days faster than quoted! Special shout out to Christine at the office for her speedy and super helpful communication! We will definitely be hiring them for all of our maintenance going forward! I give Nevermore Services five stars because that’s all I’m allowed to give!"

"I was having water intrusion in the carpet around the base of my fireplace every time it rained. Very nice guys. However paid $125 for them to tell me my chimney was halfway dirty, chimney cap needed replacing, and that the foundation was the cause of my water intrusion NOT the roof. Said he’d been doing it for 17 years and knows what he’s talking about. Took two weeks to get the masonry worker out and to get a quote. Quoted me $7500 for foundation waterproofing, trench drains, and to redo the patio behind the chimney. I found a different company who did it for half of that. Well, it didn’t solve the water intrusion. Decided to have a roofer from another company come out. They told me the flashing was installed completely wrong, fixed it for $900 in a jiffy and problem solved. My question is: how does a chimney specialist not realize the flashing was not installed properly? I learned my lesson in the need for multiple opinions. Just disappointed that it was a simple fix that took over a month to figure out because I trusted this company first."

"11/29/24 Spencer comes to my house to look at my Chimney to see if it needed to be swept. Then I asked him about a wood stove. He said yes he does install wood stoves and we agreed. He did state to me that I would have to put $3000 down for him to do the job. I got a receipt via messenger@messaging.squareup.com. 12/7/24 was the date Spencer agreed to come and install the stove. He called me earlier that week stating he needed to change my date due to his wife needing some time away from their infant child. I agreed to change the date of the installation to 12/16/24. 12/16/24, Spencer showed up late and came alone with a 300 pound wood stove, per Spencer. Spencer had told me several times that his father in law was coming to help him, then his dad and he stated his helper was a flake. When Spencer first showed up he made a comment to me how the company he bought the stove from went up in their pricing. He was not very happy. He got the wood stove inserted into the fireplace. I had offered to help but he said no thanks. While Spencer was working on getting the piping connected to the stove and the surround on, his wife and infant child show up to hang out. When the surround was being placed around the stove a measuring tape was not used. He vicariously placed the surround around the stove without fabricating the metal to what it needed to be. He carelessly placed silver screws into black surround. He even removed one screw on one side and now there is a silver hole and a silver screw. He even broke some of the bricks on my fireplace due to not having help or correct tools to do the job. When you look at the surround the two silver screws are in different places, is not level, is not attached to the wall of the fireplace and flaps. When he was here, Spencer stated to me that he would show up on Saturday, 12/21/24, to work more on the surround. I said ok and wrote a check for $2000. Later I realized that I had asked Spencer about a military discount and said he would take $100 off my bill. The total amount agreed upon was $4900 not $5000. I contacted Spencer, he did not respond to me. I get a message from apple saying I had a payment. I checked and it was from Chimney Charmers. I sat on my couch that night and looked at the stove with the light on. The stove is not level and the surround on top is not level. A leveler was not used either. A possibility is that the floor of my fireplace is not flat and I would have thought he would have done something to make the stove flat or something so the stove does not move. When you close the door to the stove it moves inside the fireplace. The stove was not anchored. I was told by someone that Spencer should have made the surround look like it was attached and part of the stove not make it look like dumbos ears flapping in the wind. Here is a response when I made a post on a local page, "Yeah like I said if he had measured and looked at a spec sheet he could have avoided that problem. Additionally he should have used tap-con masonry screws, or at least anchors and screws to adhere it to the brick and then added a high temp sealant around the edges/seams." None of this was done. I am not even sure if he had a permit to place the stove in or if he placed it in correctly. He had told me on his own accord that he would return on Saturday, 12/21/24, to place some kind of wool or something behind the surround and attach the surround to the brick. None of this was done. I also found out later that day that his wife was in my front yard, on my swing, swinging their infant child. I tried to contact Spencer several times via text before he was suppose to show up on Saturday, 12/21/24, per him. Spencer finally texted me back on Friday, 12/20/24, and told me his work was done, done correctly and he would not be returning. I was confused and angry because he offered and told me he would return on Saturday to finish. Spencer only gave me a google receipt for the for the $3000. I have not been given any kind of receipt for the other $2000. I did request via a text and their website a detailed receipt. I have not had a response from Chimney Charmers. I also contacted BBB, they tried to contact Chimney Charmers and they, Chimney Charmers, did not respond to BBB. We had a verbal agreement. I did not know he was untrustworthy. Are there any additional costs related to this service? (Your question) Not yet but I do plan on getting it repaired."

"Excellent Outstanding Highest quality of workmanship Aaron, Sean, and Austin worked together like a well oiled TEAM and finished a major job in one day involving multiple skills. The independent owner (Denise) has been in business 35 years and over a long holiday weekend, with July 4th falling on a holiday, was able to have her team diagnose my problem,get my parts shipped, had her team pick up and deliver from another town to my home, all in 4 days with a one day installation. I wish I had known about A-Advanced Chimney Services before wasting time on other companies. Denise at A-Advanced will be my first and only call for future projects."

"Did a great job in a timely manner"

"The job was done on time and efficiently"

"Great customer service and even better knowledge and work on our fireplaces. The two service technicians did a fabulous job for us!"