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"The team was prompt and professional. Work done was great and certainly recommend Master Fences for fence repair work."

"The people at Freedom Fence were wonderful to work with. The salesman, Jim, was detailed in the price and plan and responsive to all of my questions. When their quote came in above the other bids I got, Jim worked with me to get to a price that we could both agree on - I was willing to not go with the lowest bid because I knew the quality of what I would get from Freedom would be higher. Construction was a bit delayed because of weather, but the team was great and the owner Steve came by to meet me the first day and returned the second to inspect the job. The fence looks great!"

"Superb service! Very professional, punctual, polite, and thorough! They showed up exactly on time. They took great care to not damage flowerbeds. The new fence is sturdy, well-built, and looks great. Excellent value! I would definitely hire again. I highly recommend CLM Home Improvements for fence replacements."

"I received several estimates and Fence & Deck Connection, after a very professional examination of the situation and a very clear explanation of the replacement plan, presented me with the lowest bid. Another fence company's bid was three times the cost! After choosing Fence & Deck Connection, I had two more visits from their personnel to plan the installation. When the crew arrived to install they were fully aware of what needed to be done. In one morning they installed a beautiful fence that was even more than I had hoped for. I will certainly use this company for future fencing projects."

"Rustic Fence came when they said they would, and were readily available. Duane our main contact gave us very good advice and was very mindful of the property line. They even had to remove more brush in order to keep the fence as straight as possible as we have a lot of trees. The team was fast efficient and went above our expectation of completing the fence the same day."

"Very well. Hired them to repair my deck"

"Mel was very responsive, provided an estimate very quickly and was able to schedule the job within two days of being contacted. The crew did an excellent job, showing a lot of responsiveness to our concerns and needs. The company even offered to change the bulbs I had asked them to install for free, when I realized they were not the right color. Overall, excellent company. We will be hiring Mel again in the future. Pricing was very competitive."

"After contacting Neale a few times by phone, I decided it was best to contact him by email.  Once I emailed, I got an immediate response and a date was set for them to come out and fix my front railing just a few days later.  They arrived within the window indicated and completed the work beautifully within a few hours.  They were extremely pleasant and professional.  The work was fantastic.  Neale provided the best price by far out of the several I received estimates from.  I would highly recommend Baltimore Wrought Fence and Rail."

"Jose and his team did a very good job! I needed to get an entire stair railing painted with two colors and within two days over the weekend as I was very tight on time. They completed everything in a timely manner and cleaned up after themselves. Would definitely recommend and use their services again!"

"mail.We originally contacted the contractor near the end of April since my wife and I wanted to get some stumps removed from our back yard and to replace the fence. We were also wondering if we needed to get the large spruce tree at the front of the house cut down since it was leaning and shedding alot of needles. Ben came out and gave us an estimate for removing the tree, grinding and removing the stumps in the yard, taking down the fence, and grading the sloping back yard, which is what we also wanted.
The quote we received was complete, and stated that it was good for 60 days. Well, work ramped up, and we weren't able to get fence quotes as well as a boundary survey completed until mid to late June after we came back from vacation.At that point, we had decided to leave the tree alone, since we were told it was healthy and not a danger. We also found a fence company we were comfortable working with.
Two days after the 60 days was up, I both telephoned and emailed the company with a revison of the original quote (minus the tree removal)  and said that I hoped that that quote was still good, and that we would like to get the work done within two weeks to coordinate with the fence contractor.
I didn't get any response, so I again left a voice mail.
I understand that it is a small family-owned business, but I would hope that someone would check both email and voice messages at least once a day.  Email is great, but it still doesn't beat the personal touch of a real person's voice on the phone.
I'd still like to hire them, and I know that I let time pass before deciding to hire them, but I would appreciate some contact, please.
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