Age In Place Improvements, LLC
Age In Place Improvements, LLC
Age In Place Improvements, is committed to helping seniors continue to live at home safely as they age. We believe that most people are happier if they live at home. We strive to make their home environment as pleasant and safe as possible. For three generations, the Kibler family, owners of Age In Place Improvements, has been bringing a full line of quality home improvement and construction solutions to homeowners in Northern Virginia, the Shenandoah Valley and the Eastern Panhandle of West Virginia. We believe that when you choose a superior product, you should demand superior installation and service from an authorized dealer. Give us a call.
"Having dealt with this company on 2 occassions, 2022 and 2023, the customer service was somewhat lacking. In 2022 we had the awning fabric replaced due to wear. We were told the fabric was in stock but it took many weeks and repeated phone calls. We understand that 2022 was year for supply chain issues. This year we had an issue with the wind sensor. The awning would only stay out for approximately 30 minutes and then retract. Made several calls over a 2-plus month period and only 2 were answered. We were advised that the batteries may need to be replaced. After several attempts by my husband to take off the cover I called the company and spoke to Julie and advised that my husband and I are both elderly and we could not get the cover off. Julie said she would come out and see what the problem was. She never showed and calls have not been returned. I had to rely on another handyman to remove the cover so the batteries could be replaced. I an sorry to say that we would not recommend this company."
Linda B on July 2023
Age In Place Improvements, is committed to helping seniors continue to live at home safely as they age. We believe that most people are happier if they live at home. We strive to make their home environment as pleasant and safe as possible. For three generations, the Kibler family, owners of Age In Place Improvements, has been bringing a full line of quality home improvement and construction solutions to homeowners in Northern Virginia, the Shenandoah Valley and the Eastern Panhandle of West Virginia. We believe that when you choose a superior product, you should demand superior installation and service from an authorized dealer. Give us a call.
"Having dealt with this company on 2 occassions, 2022 and 2023, the customer service was somewhat lacking. In 2022 we had the awning fabric replaced due to wear. We were told the fabric was in stock but it took many weeks and repeated phone calls. We understand that 2022 was year for supply chain issues. This year we had an issue with the wind sensor. The awning would only stay out for approximately 30 minutes and then retract. Made several calls over a 2-plus month period and only 2 were answered. We were advised that the batteries may need to be replaced. After several attempts by my husband to take off the cover I called the company and spoke to Julie and advised that my husband and I are both elderly and we could not get the cover off. Julie said she would come out and see what the problem was. She never showed and calls have not been returned. I had to rely on another handyman to remove the cover so the batteries could be replaced. I an sorry to say that we would not recommend this company."
Linda B on July 2023
