Get matched with top central a/c installers in Arlington Heights, IL

"It went very well. Joe did such an excellent job in his initial meeting that we decided to go forward with him and his crew to install HVAC system for our 3 flat. He showed up on time every day and finished the project ahead of schedule. He was very professional, experienced and patient. I highly recommend him and his team for all your HVAC installation/upgrades. Thanks Joe!"

"These guys are great! We have an yearly maintenance contract with them for our AC and hot water boiler. They are professional and do great work! They are also very responsive as issues arise. Our older hot water radiator system went down on a Saturday night. I called Maggie and and Bob (one of the owners) was out Sunday morning and repaired our unit. They also installed a new hot water heater recently. Highly recommended!"

"Highly recommend. Found this company last year on Angie's List and this is the second time using them. I was in a pinch as the A/C went out and we have a little baby. I called and they got someone out the same day. Jeff was great...knowledgeable, friendly and answered a lot of questions! Got the unit working again! These are my go-to HVAC guys!"

"Very happy with the new system. Installation was smooth. Two minor glitches noticed by the village inspector were corrected promptly."

"The three installers, Mirek, Mike, and Jonathan arrived promptly for the all-day job. All three were very professional. They came with their own dollies to bring the equipment to my unit, provided drop cloths to protect the flooring in my unit and in the building corridors, and answered questions about the equipment to my satisfaction. Will, the Shavitz Heating and AC Specialist who advised me on the equipment options, also stopped by to check on the installation. When the work was completed, the installers went through a checklist to make sure the installation was completed properly and the fan coil was operating correctly. They also showed me how to replace the filter and how to program the thermostat. Will also contacted me to see if I was satisfied and offered to stop by and program the thermostat."

"Josh was very professional throughout the installation process and ensured my tenant on-site understood the basics. In addition, Josh sent Miguel the same day to ensure the humidifier was working properly."

"Serviceman was very helpful. Did a nice job completing the installation, cleaning up and walking me through how to use the new unit."

"I recently hired them for central A/C installation and furnace replacement, and the experience was excellent. The team was professional, arrived on time, and completed the work efficiently. Everything is running perfectly now, and my home feels much more comfortable."

"Installer was knowledgeable explained the installation process and different cost/warranty prices. Clean and efficient."

"I would like to preface my statement by saying this company was recommended to me by my family member who has used this company regularly and has not yet had their AC unit replaced - their unit is 21 years old. I was having problems with my upstairs AC unit not cooling properly and called out to American Family for the first time with a service call thinking that the unit may only need repair (maybe needing freon or a leak as the blower motor seemed to still be working, just no cool air). It turned out to be the compressor. I elected not to replace the units compressor due to the age of the unit itself. The company rep suggested that we also replace the heating unit upstairs due to its age and noting the complications we were having at the end of the winter season (he did check it as well). He stated it would be cheaper to do both than one at a time, but also stated it was completely my choice. Knowing about this company from other relatives they do try to repair and/or resolve your HVAC issues first. However, my AC was beyond a reasonable repair. I asked for a bid without the heating unit and with the AC and heating. The quotes were individually fair and I elected to do the later (with heat and AC). They scheduled immediately with owner Tim. They were able to install the next day, but I elected 2 days later. I only paid for the service call at this point and they accepted my coupon. The service guys arrived timely. It was an extremely hot day (roughly 99 degrees), but the workers stayed all day installing both units until everything was satisfactory. They were pleasant and explained everything in detail. They cleaned up after themselves, taking the old units. There was very little residual left behind and considering they worked so long and it was so hot they were respectful and completed the job as stated. A part was missing during install, but it was immediately resolved as it was brought by someone else from the company, in turn, leaving them to continue working rather than leaving and coming back. I was very pleased overall and will use them again."