Get matched with top shower pan installers in Ashburn, VA

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"Successful project completed"

"Couldn't have worked out better! On Monday evening I sent a request for quote to 4 companies, 1 which I chose, and 3 that Angie recommended based on the work category. 2 of the 4 responded quickly saying they didn't do tile repair, which was odd because they were listed by Angie for this. The other 2 never responded. I was home Thursday for another repair, so sent out additional quote requests. Ali responded within a half-hour, and was at the house an hour later to scope the work. He came back today (Friday) and finished everything in about 4 hours. He was very thorough in his inspection, explained the cause of the problems, and provided options. I appreciated that he was honest and explained the pros and cons of each option. He cleaned up all the work sites thoroughly. I will definitely go with Ali (and S & S) for any future tile work."

"SameDay Appliance Repair of Ashburn VA was expedient, thorough, and a pleasure to work with from start to finish. Gary and Gill were fantastic to coordinate with—responsive, clear, and professional throughout the entire process. The repair was handled efficiently and with great attention to detail. I truly appreciate the excellent service and would not hesitate to recommend them."

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."

"My wife wanted a bay window installed. We had lots of problems with contractors in the past. Not with Golden Rule Builders. They are professional, provide excellent support, and do excellent work. Most importantly, my perfectionist wife is incredibly pleased with the work. If you are lucky enough to have the work done by the professional, easy to work with Jeff you are further fortunate. Thanks again GRB for your excellent work and please thank Jeff for us."

"I purchased a new home warranty for my new home in May 2019. I called in a service request / claim on my HVAC unit at the beginning of July 2019. When the service tech came out he informed me that I was going to need a new compressor and in his opinion a whole new system. He was very confident that Total Protect would approve my claim and not only gave me instructions on how to prepare my home for when he would return to put in the new unit but also only took half of my deductible and said he would get the rest when he came back to install the new unit. A few days later I received an email saying my claim was denied due to “pre-existing condition”. I immediately challenged the accusation letting them know that it was not a pre-existing condition and that my AC was in working condition since I had moved into the home in April up until I called in the claim. A few days later I received a call from a claims rep and she informed me that the timeframe between my contract activation date and the date I called the claim in “raised eyebrows and was questionable”. And I informed her that her and whoever else’s opinion did not matter in this instance and what facts or proof were they basing this decision off of? I was a new customer and I didn’t have control over when something was going to break down or tear up in my home and if anything I was glad that my policy kicked in in the nick of time but instead I was getting denied based on their opinions and nothing more! She didn’t have any proof and instead blamed the service tech saying that his report said it was a pre-existing condition and that was also another reason why it was denied. Her reasoning didn’t sit well with me so a few days later I called back and explained the situation to another customer service rep and told him that I thought she was full of it and he was on my side! He told me to reach out to the service tech company and get a copy of the service report he submitted to them so I could see his remarks for myself and low and behold the service provider company report DID NOT SAY ANYTHING ABOUT A PRE-EXSITING CONDITION! In fact it simply said “I arrived on job site and found compressor tripping the breaker. I recommend replacing the outdoor unit.” I KNEW TOTAL PROTECT HAD LIED! So now that I had the actual service report I immediately called Total Protect to once again fight the denial. This time I was told that YES, according to my contract (PROVIDED BY TOTAL PROTECT) and my declaration page I DID QUALIFY FOR MY UNIT TO BE REPLACE but…(ready for this excuse) “MY UNIT WAS 11 YEARS OLD SO IT’S TOO OLD, ITS BEEN TEARING UP OVER TIME! WHAT?! That doesn’t even make since! I informed them that that was the dumbest thing I had ever heard number one, two, the whole point of getting a warranty is to protect you appliances/ units no matter how old they are! And three, if that’s the case why wasn’t I initially asked how old everything in my home was or why didn’t a Total Protect rep come out to the home and get the ages of everything and make sure everything was working (mind you I just purchased the home in April 2019) before I was given or approved for a warranty? Then I gave it one last try maybe a week later to get my denial overturned and again another rep agreed with me and said again that yes I did qualify but claims told her that basically they didn’t like the fact that I called in so close to my activation date. They took me through so many lies for nothing! I immediately cancelled my contract! And let’s not forget about my monthly installment issues. When I signed up with Total Protect I made it very clear that I wanted a monthly payment plan. When it was time for me to pay my first bill it was way over the amount they had quoted me. Turns out they had me down for quarterly or 3 times a year (I can’t remember exactly but it was one of the two) payments! I called them and told them to change it and they claimed they did when I went online to make my payment it snatched the whole thing! I was ****** and called them back again and they cancelled it and I made my monthly payment amount over the phone with them. Then a few days later they took another payment without my consent! So basically 2 payments for the same month! Called them again and they refunded that payment but was informed by the rep that I still was set up for the quarterly or 3 times a year payments! WTH!!! She or HE claimed they fixed it and I was squared away. The UNORGANIZATION and LIES of this company are truly unmatched and I will continue to spread the word that TOTAL PROTECT IS THE WORSE COMPANY I HAVE EVER DEALT WITH!"