Get matched with top wood shake or composite roofing repairers in Ashburn, VA

"This is such a good company. Totally professional, very honest and reliable. And did a fantastic job at reasonable prices! Years later, we had a different issue with the roof, and he made an adjustment and didn't charge us -- even though it was outside of our warranty period. All around excellent experience."

"Pond Roofing company has an efficient streamlined process. Rep Cameron introduced me to the whole process of roof replacement with a reasonable quote. Cameron gave the comfort of trusting him with the process he detailed. Nataly Caballero, the Repair Department's Production Coordinator was excellent pre-production tasks and kept in touch me about scheduling replacement date. the roofers were punctual, hardworking and excellent. The roof shingles were finished in one day, and after couple days, the gutters were installed. The crew took great care of cleaning the site grounds thoroughly. The Project Manager came and made sure to review the site without any debris. Last but not the least. a member of the Pond team came after two weeks of installation to scan for any nails that may be there. Thank you amazing Pond Team!"

"Tony repaired the flat roof on our addition. He provided a thorough estimate, responded to questions with thoughtful answers, and the work was high quality."

"From our initial meeting with the sales rep Richard, very knowledgable and professional, to the final walk around with project manager Brian  all went smoothly and we are very pleased. The roof installation took about 3 days due to weather delays, however, Sara the office manager contacted me each day to give me an update on the weather and when the crew would be returning to complete the work. She  and Brian also went above and beyond helping us to select the perfect color shingles by sending me extra samples and showing pictures of houses that had similar siding and shingles. Rico's crew worked efficiently and took great pride in doing their best work. They cleaned up after each day and also covered my floors with plastic to catch any debris that might fall when they replaced the skylights. I would highly recommend Roofing and More, Inc. for their professionalism, attention to detail and excellent customer service!
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"Was searching for a Solatube dealer to repair or replace a defective dimmer switch and a "cloudy" prism that had been installed by a dealer that was no longer in business. Found Amazing Skylights booth at the Home Show at Dulles Town Center last March 2015.  The representative at the booth recommended I contact Richard Lindsay, the president of Amazing Skylights for response to my questions.  After speaking with him on the phone, I drove to his place of business with the prism and defective switch.  Wasn't sure what to expect, "showroom" fabrication facility or office.  Amazing Skylights operates out of a small bungalow in a light industrial area.  They have an office and parts storage there.  Mr. Lindsay was not there when I arrived but Mike, his able installer was there.  Mike offered me coffee or water while he examined the prism.  He disassembled it and cleaned it thoroughly while demonstrating how to do it at home if needed in the future. Rich, Mr. Lindsay, arrived and searched his web source for the dimmer switch and found he had one in stock.  The switch cost $60.00.  They did not take credit cards and I only had $40.00 with me.  "No problem. Send me the balance when you get home", Mr. Lindsay said.  Although, I can't comment on their actual installation of Solatubes or other skylights, I would definitely consult them for such work in the future based on their helpful courteous attitude and trust which they extended to me.
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"We had our roof replaced by Springfield roofing and they did an excellent job. Andre was easy to work with, professional, and timely. We are really happy with the work!"

"I hired JW Home Improvement to remove wood filler and a microwave above my electric stove, and replace it with a pre-made cabinet and new range hood. Denis, the JW Technician who was sent to my home to conduct the work, was very professional, knowledgeable and detail oriented. Due to an unknown pre-existing issue that necessitated cutting into the dry wall in the bulk-head (above my stove), the job ended up taking approximately 3 hours longer than what was originally projected. That being said, Denis devised a successful solution to deal with the unexpected snag, repaired the drywall and expertly painted the entire wall. I am issuing a rating of five out of five stars for his performance."

"These guys are the best! They seriously care about their customers and really strive to make sure they deliver a great product. They were on time, quick, and clean. My new roof looks fantastic, and we are really glad we went with this local company. Buying a roof is not a "fun" expense, but I really feel like we got our money's worth: a quality new roof in 1 day, and then new trim capping the next day. They even installed new bathroom exhaust vents and HVAC exhausts. Our house looks brand new. You might get a cheaper rate elsewhere, but these guys do not skimp on quality of product, 50-year warranty, or craftsmanship. They even come back to inspect and follow up to make sure we are completely happy with the services provided! Talk about great customer service! The whole experience was so easy. The salesman/inspector was not pushy, and provided a very reasonable quote for what we needed. They also replaced all our rotted wood in the roof/trim."

"Our project manager, Manny, and crew supervisor, Jorge, did a great job with our roof replacement today! Manny was very communicative and helpful throughout the repair. Jorge and the crew were efficient and did a very thorough clean up when finished. Our only concerns revolve around the initial reason we scheduled a repair, which was due to a ceiling leak after a rain storm. The sales person that came out was very nice and informative. He told us that while he could not determine the source of our leak, we needed a new roof. However, in our naivete, we forgot to wait on our insurance assessor before making any decisions. Post insurance assessment, we had a hard time getting answers from either the project manager or sales manager, and just moved forward with the replacement hoping it fixed our issue. Long story short, while the level of service and overall customer service were great, we had a major repair done that may not even be related to our issue. Our roof likely could have waited for a repair. Service=excellent! I would 100% recommend, just make sure you actually need a new roof."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."