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"Great communication before, during, and after the work was completed. Explained the issues with our previous siding (builder-installed) and how Home Genius would mitigate to prevent a repeat situation. Excellent craftsmanship in the work itself. Would definitely hire again for another project. Would "

"Family is pleased with the outcome of Louise August's work and efforts."

"It was an awesome experience. "

"They couldn't have been more responsive or helpful. Customer satisfaction was clearly their top priority. It was literally some of the best customer service I have ever experienced! I could not recommend them more!"

"Matt Taylor was our service technician and he was knowledgeable and friendly. "

"I hired Exterior Medics in October 2025 to replace a small six-step staircase. I was quoted nearly $13,000 and told permitting would take 3?4 weeks. I paid a 50% deposit via ACH (a mistake, since I wouldn't be able to later dispute the payment through a credit card issuer). Six months later, there is still no permit, no work, and no refund. After months of delays, I was told the permit had initially been filed with the wrong jurisdiction. Since then, I?ve received repeated assurances, flowcharts explaining the process, and promises that someone would follow up?none of which led to progress. When I requested my $6,443 deposit back, I was told my request had been ?escalated.? No one ever followed up. At this point, six months after paying 50% upfront, I have no staircase and no clear path to getting my money back."

"They did the estimate and negotiate the price and provide the details. They were Very good excellent they communicate and detailed. Flexibility in architecture they were able to have a painter that paints an arch vent."

"new flat copper roof and flashing"

"They first charged me an outrageous amount to figure out why my door was leaking and didn?t. They sent someone else to look at it. Who did figure out what was wrong . When they did come to fix the door, they did good work, but they charged me an outrageous amount of money to do it. They quoted me as having to rip up my whole deck to replace flashing. But when they came out to do it, they only had to pick up a couple boards .and redo the frame on a door and they charge me an astronomical amount of money. I am not happy. I will not be using them again. "

"I wish I could give ten stars. Came home from Christmas to a literal waterfall in my house. Steven and his crew were absolutely the best team I could have asked for. Understanding, communicative, empathetic and on top of all that, the quality of their work is EXCELLENT. My entire first floor was taken down to studs and rebuilt and it's better than it was before the disaster."