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"Gleyson was extremely personable and responsive, and his team incredibly hard working. I initially chose to hire Vellox over other contractors we had come out because Gleyson was the *only* one out of 5 who actually climbed up on the roof to check it out. Everyone else just stood on the street corner 50 yards away and eyeballed it. Maybe, as an expert, that’s all you need to do, but Gleyson certainly gave me a lot more confidence with his approach. Throughout the process, Gleyson was almost always near-immediately responsive, and also very understanding when we temporarily thought we’d have to delay work to deal with another issue first. I don’t even really expect ultra-prompt replies, but I don’t think I ever waited more than an hour for a response on any inquiry. The day of work, Gleyson and his team arrived promptly at 7am, and had the entirety of the work done within a single day - ripping off multiple layers of old roof, installing a new one, and adding vents/flashing throughout. Obviously, it’s a little early too early to accurately assess the workmanship, but you get the sense Gleyson takes a great deal of pride in his work and genuinely wants to do a great job - which was not the sense I picked up from other contractors - so I feel confident the roof will be as good as advertised. Two small negative marks: 1.) After paying a sizable deposit and being given an estimated start date, it took way longer than expected to receive shingle samples, and by the time we received them, we’d already surpassed the initial start date we’d set. I wouldn’t have minded simply being told they were going to get started later than anticipated or that he wasn’t going to make a drop off as expected. As it was, it made me a little uneasy that I’d handed over a sizable check and suddenly everything halted. 2.) With an older house, we didn’t have plywood sheet decking; just 1x12 planks with gaps between them. During the tear-off process, a ton of debris fell into the attic. Clean-up wasn’t a huge deal, but a little Googling around seems like this is a fairly common problem. Would’ve been good to get some warning on this just so we could at least cover up our belongings to shield them. Overall though, extremely pleased and would recommend Gleyson/Vellox’s services to anyone."

"Well, I knew it was time for a new roof. Based on its age and just looking at it, I knew it. I had put off this decision for quite a while now, but yes, now was the time to finally invest in a new roof. Would I rather spend the money on a Hawaiian vacation or perhaps a new Zero Turn Lawnmower yard toy? Maybe, but if I am thinking clearly and correctly, not really! I knew a great roof replacement would add great protection not only for the home, but for me and my loved ones. It provides peace of mind, dynamic curb appeal, and one less big worry. When looking for a new roof, I’m sure like a lot of you have or are doing, I checked around a bit and chatted with a couple of neighbors, family, and friends. I just wasn’t satisfied with the cousin’s son-in-law’s brother’s friend who can do it over a number of weekends mentality. I also wasn’t interested in some of their decision-making like those who would choose bargain basement, lowest cost options, or on the other hand that I felt had been way overcharged. I decided to conduct some online searches of my own. I found BHI online through one of those searches. I must say that I was quite impressed by what I initially read and saw about the company, their Awards & Accreditations, their Charity, and strong sense of Community, as well as their Go Green commitment. They also have an “Operation Payback” Awards program that provides a free new roof to an American Veteran every year. That was amazing, and along with their many exemplary reviews, I had to check them out further and made a call. Jim DelPrete, President came out to visit with me in short order and assessed my particular and specific roofing needs and presented all the relevant options and recommendations and some needed do’s and don’ts. After speaking with him, I was confident about their services and capabilities, the materials, and the process, steps and timeline for the job. I also felt that the project cost was very competitive, reasonable, and fair. From contract to materials delivery to house prep and to the completed roof and cleanup, the project went along quite smoothly. I am very pleased with my new roof. I really am and I would like to publicly thank Jim, Elias, Sean, Samantha, and the whole crew. Some final words to share about my experience with the BHI team and with this home improvement project in no particular order: Customer-centric, Timely, Communicative, Knowledgeable, Consultative, Responsive, Friendly, Courteous, Fair, Neat, Transformative, Attentive, Cost-effective, Excellent work, Excellent materials, Professional, Impressive. Home is Improved! If you are tired of looking at your old haggard worn out roof like I was and will be in the market looking for a new roof or perhaps other home improvement services, I strongly advise and recommend that you check out Beantown Home Improvement at [*** Link removed ***] and call them at 781-293-1417 or email Jim at jim@beantownhi.com"

"They were timely, prompt and efficient with a fair price quote and conscientious, caring workmanship and service. When the hammering on the roof caused my kitchen fixture to shatter, Tim came with me to Home Depot to select a replacement, which he purchased and installed."

"We had fantastic experience getting our roof replaced. Dan helped us out with a great presentation, and everything that was promised was delivered. The crew represented the company well with the install. We would definitely recommend to anyone looking for a roof."

"We are very pleased with the result. The job was done in a day by a large team, who wrapped up the house (!), stripped off the old roofing, and put in the new skylights and roof within the day. There were some delays due to poor (wet) weather, but we can't really blame Ranch Roofing for that."

"Peak Roofing was amazing to work with! My roof replacement was a long process—nearly six months of back-and-forth with my insurance company—but Nik and Neil, the owners, were incredibly helpful every step of the way. I contacted 7 roofing companies—5 never showed, and of the 2 that did, Peak stood out immediately. They were professional, thorough, and genuinely helpful. They answered all my (MANY!) questions, provided a detailed estimate for my insurance, and kept communication open throughout the process. Once approved, Peak continued to impress. They confirmed the installation date, checked in the night before and morning of, and both Nik and Neil stopped by to ensure everything was running smoothly. Their crew was friendly, hard-working, and got the entire roof done in a day! Cleanup was so thorough you wouldn't know they were there. Nik and Neil truly understand customer service. If you need a reliable, professional roofer, Peak Roofing is the one to call! Highly recommend!"

"The B & R team was a pleasure to work with through the whole process, from quote to paying after the job was done. We had heard water dripping onto a ceiling on our second floor during a heavy storm, and called several roofers for quotes. Five different companies came out, two of which wanted to replace the whole roof, and three that said it should just be repaired. During that process, several of the companies mentioned that our chimney needed repointing as well, so we added that to the job. Robert Jr. came out for B & R on a Monday after I had spoken with them on a Friday, and I had detailed quotes in my email that night for the work. They were quick to respond to questions by email, text, and phone. Once I got them the signed contract, they were in touch within the week to get the work scheduled, and had their mason and roofing team on site two weeks after I had gotten them the contract. A day and a half later, I had a beautifully repointed chimney with a cap, rotted wood around the base of the chimney replaced, perfect flashing, and a roof that no longer leaks at all. The team kept me informed throughout the process, letting me know about any issues they encountered and keeping me posted on their timelines. After they were done, they cleaned up the site completely (and even cleaned up the leaves and sticks that were in the driveway from a recent storm). The final price came in just slightly over the original quote because they had to replace more wood than they were originally expecting around the base of the chimney - it took more materials and more time than what was covered under the original estimate, but only cost a little more than the quote. All in all a great process, and I'd highly recommend Robert Jr. and the team at B & R for any roofing or chimney related work that you need."

"These guys are fantastic! This is the second time I have used them and both experiences were excellent. Last year we had a major leak in a slanted part of our rubber roof. Fixed perfectly. No leaks again. This year we had other parts of our roof leaking (1870 house. Lots of roof pitches and types) they identified the issues, replaced two small roof areas on bays areas, replaced all the broken slate tiles and replaced very old and non-functional down spouts. Ramon and Wilson are kind, conscientious and very reasonable. Their services are highly recommended!!!!"

"I went with Ken because of all the roofers I spoke to, he was the only one that wanted to address my concern about attic ventilation.  All of the other roofers just wanted to slap shingles up.  Ken, on the other hand, actually looked inside the attic and came up with a plan to get better ventilation in the attic.  With the winters we've been having, I wanted better ventilation to help mitigate any issues with ice dams.  His plan was to open up the soffit along the whole front and back sides of the house and put in a perforated material to allow much more ventilation than the small vents every 8 or so feet that I had.   Ken also had no problem pulling back the siding by the dormer windows and shed dormer because there was no flashing.  I even asked Ken if he could go overkill and use 12' of ice and water barrier from the bottom of the roof.  All of my concerns were addressed and I felt comfortable letting Ken's crew do the work. <br /> I am pleased with the work done.  The roof/skylight was complete in one day, but everything else took a little longer than expected.  I had asked to have the siding by the dormers to be pulled back so that flashing could be put in place.  I had issues with leaking by the dormer windows because there was no flashing.  However, apparently my siding was a non-standard size and had to be special ordered.  This delayed the process for a bit.  Now the work is complete, and I'm happy everything turned out great! <br />"

"It was done more quickly than I would have expected and the work was excellent. There were a few surface problems that were carefully explained and remedied at minimal cost. The original house dates back to 1800 and we were very pleased with the way the various roof surfaces and angles were worked in seamlessly."