
Serving Avenue, MD and surrounding areas
Approved
In business since 2002
Free estimates
Emergency services offered
"We chose VKB mainly on its reviews on this website. Overall the experience was very positive. We were pleased to learn that VBK did not charge a fee upfront to design the kitchen. Calvin (kitchen designer) made excellent suggestions to improve our original vision and was responsive to changes to the design. Calvin convinced us to choose wood floor and crown molding, and the type of range hood, and he was right on all counts! Because of the smooth design process with Calvin and reasonable price, we decided to sign on with VBK over other companies. The implementation phase had some bumps: the design drawings that Jason (project manager) and Ismar (crew leader) started with were not the updated version, but thankfully that was quickly rectified. In addition there were some misunderstanding on the scope of the painting area, but Calvin agreed to honor what we had discussed verbally, even though it was not spelled out in the contract. Jason listened and patiently explained the project process, and kept asking to make sure that we were happy with the progress. For example, he agreed to redo the placement of the undercabinet lights. He also accommodated our desire to donate our old cabinets to Habitat for Humanity, and Ismar and his crew carefully took the down the cabinets and stored them in our garage for pickup later in the week. Ismar, Luis, and the rest of the crew did a fantastic job installing and painting everything, and their experience showed in disguising the fact that our walls were not straight and the floor was not even. We were also impressed with the laser tools that they used to guide cabinet and light placements. The crew was careful, meticulous, and respectful, and they cleaned up throughly every day. There were other crews handling the flooring and countertops, who also did top notch work, and all were coordinated like clockwork by Jason. Along the way, we learned some lessons and offer the following advice: if you are particular about the placement of your celling lights, electrical outlets and switches, let the crew know, and they will do their best to accommodate. Also, pay attention to every single detail in the contract; if not specified, there can be a misunderstanding, and a deviation may require a change order and extra expense. Overall, we were extremely pleased with the excellent quality of the work, and even though there was a delay in the backsplash order, the job finished as projected. We definitely recommend VKB, and we love our new kitchen. Jason -- we are happy!"





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