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"If you need flooring installed, Yates Flooring is the ONLY choice! We are so impressed with the quality of work that we received from Pete and the crew. Not only were they on time and professional (which is rare anymore), but they installed our flooring timely and accurately. Most of all, Pete went out of his way to make sure we were happy with the results. The price was great, the quality of work was excellent, and the customer service was second to none!! Our flooring is beautiful, thanks to Yates Flooring!"

"The work was excellent, however after the installation I discovered that I had been given very cheap product for the price I was ask to pay. I had solid and steady glass doors on the shower doors they remove. They replaced them with very cheap glass that bent like Plexiglass, I've never seen glass bend and also hung like curtains from the top only, no support on the bottom. When I told them I found the doors to be unacceptable for a senior I was told they would remove them, seal the holes and I could hang showers curtain but still pay for the shower doors they will remove. I was expecting an upgrade, instead I was given hanging glass doors for an outrageous amount. The shower makeover I ordered the salesman called it my dream shower, instead it has become a nightmare for me, I have not used this shower as I'm very afraid of using it as I may accidentally bump against the door and fall through it."

"Best flooring job I’ve ever seen"

"I had a quote within 2 days. My card was declined by by bank and I had to approve the amount, that was thee only delay I had and it was my fault. I had to make a few adjustments to my order, and I was requoted at least by next day. Shipping confirmation came after the weekend, and I had trim pieces actually arrive before I received my shipping confirmation. Shipping actual flooring to me was curbside, I would have paid a bit more for the company to place in my driveway if given the option. Everything was palletized securely, and everything arrived without defects. Pricing came in better than expected, and better than quotes I received from other companies. Great experience, I will definitely be a returning customer."

"Project went very well. We are very pleased with the work Andrew did replacing our porch screens"

"Brad is a true professional, does amazing work and very trustworthy. We hired Brad to renovate a bathroom, add a new bathroom, and add a storage room. Brad paid incredible attention to detail and was also extremely responsive. He was always professional, patient and courteous. We love the way it all turned out!! Plans are in place to call Brad for a project or two were are thinking about for next year."

"I signed a contract with this one man company for a 5 figure bathroom remodel on March 17, 2018. He promised it would be a two to four week job. He also told me he had established "crews" that were the best in the business. When the job finally started after two delays the first two sub contractors showed up and quit before starting because of a dispute they had with him over "money". When I contacted the subs and asked them to return they told me they would be happy to if I could work with them directly but that they would never work with him again. I knew I was in trouble at that point. When he found new subs off of craigslist or Facebook marketplace (not what we agreed to) they finally got most of the job done in about 2 months. But they installed the tile backer board incorrectly and the grout kept breaking up. They came back and took out tile and screwed in the backer board but he had ordered the wrong tile so it did not match the rest of the floor. He has now delivered the wrong tile three times. He will go weeks without returning phone calls and his voice mail box is always full. He will not respond to text messages. His main counter top fabricator has refused to do further work for him but they did do a great job for me. I have been trying to get my defective tile replaced for six months. He has promised time and again to come do it but always has an excuse. A month long custody battle had him "at court" every day causing one delay. Then he left for Disney World and promised to be here to fix it on the Monday he returned. Have not heard from him for two weeks after calling and texting every day. There has been excuses and broken promises for six months. This is a classic "dog ate my homework" situation. Someone else is always to blame. Subsequent to hiring him and during the course of the job he bragged to me and his subcontractors one day that he had a run in with some local policemen over a custody issue and he showed us the altercation on the internet. He is very proud of it. I have attached a link so you can view for yourself and form your own opinion. youtube.com/watch?v=8bHk… Personally, had I seen this before signing the contract, I would have never done so. Seeing this, I decided to see if he had anything else on the internet. I subsequently found this link. givesendgo.com/GFQM In this link he posts that he is homeless and living out of his car and is asking for donations to his business through this religious website. He is a one man operation operating out of his car and has no office. He asked for half of the contract amount up front. Had I known he had posted that he was living in his car I would have never done that. He will promise 24-7 service and will promise to be onsite for the job but that was not our experience. During the tile installation I had someone there for two days who did not speak English and when mistakes were made I had no way to communicate so it just had to be done over correctly the next day. He was also supposed to replace three table tops with the left over material from my counter tops as I purchased an entire sheet. He later told me his fabricator mistakenly threw it away. I contacted the fabricator who told me that was not the case. I used this fabricator for counter tops before and know them to be honest and reliable. You will seen in another review he did the same thing to another customer and blamed the same fabricator. I told Travis I would not post negative reviews if he would just complete the job as promised. It's almost 8 months later and I still have an uncompleted job with faulty workmanship that has to be redone. He is nowhere to be found. I just hope this helps others make an informed decision."