Get matched with top major renovation multiple room pros in Ayer, MA

"We had the need to renovate/remodel our Master Bathroom, 1st floor bathroom, and our kitchen. We started interviewing prospective contractors, which in its own is a challenging experience. Some people acted like they wanted the job, others postponed appointments or cancelled all together. Bob Ayotte came to our home, sat down with my wife and I and listened to what we wanted, or at least what we thought we wanted at that point. He offered some ideas and concepts, but deferred to our vision. He took the time to visit each room, the spaces below them, the spaces above them, the wiring, the plumbing, the ventilation, etc. with an attention to detail. He asked lots of questions, took in my answers and my wife’s answers, which at times opened our eyes because our answers didn’t always match. There was never a sales approach, just a consultative approach. By the time he left, I said to my wife, “If his price is in the ballpark, and his communication and follow up on the proposal is professional, we have found our contractor.” Indeed, the price was in the right range, and the communication and follow up could not have been more professional. Bob delivered everything when he said that he would. He took the time to walk us through the proposal and answer a great number of questions. We came to agreement and decided to move forward. My experience with people who own their own companies is that I run into many people who are either “artists”: people who gifted in their craft who fail at running the business aspect including communication, or “business people” who are great at running the business, but fail at the art of their craft. Bob was so good at the business aspect, that I legitimately worried about his ability to deliver on the art. If you share that concern, or my view on artists vs business people, let me assure you that Bob is both. We tackled the master bath first, as a separate project. Everything went exactly according to schedule. We met with Bob’s tile subcontractor, Brian at Nashua Tile Center. We picked out what we wanted, and awaited his estimate. My wife chose some very nice tile, and we ended up $900 over our expected budget…$900 over Bob’s original estimate. Over the course of the remainder of the projects, this would be the only cost over-run which was not due to us adding some new scope of work, like deciding on a bench for the shower, or for a glass shower door instead of the original shower curtain concept. We more than made up for that budget over-run in credits that came back to us in other areas, including being under budget on tile for our kitchen and 1st floor bath (which of course, allowed us to add more scope to the job anyhow). All in all, aside for things that we CHOSE to add to the project, we were roughly $200 over budget for all three rooms: Master Bath, 1st Floor Bath, and Kitchen combined! The Master Bath Project from start to end took 4 weeks, just as Bob had outlined for us. It was delivered on time, and within budget. Further, his sub-contractors for tile, electrical, plumbing, plaster, painting and floor refinishing treated our home with great respect throughout the process, always taking time to prepare the area for work, protect our floors, take precautions to control dirt and dust, and to clean up every day when the work was done. Bob’s crew of himself, Mike, and Austin were friendly, knowledgeable, and hard working. I worked from home throughout the entire project, so I saw first-hand how they went about their business each day. The finished product, our Master Bath, is amazing. Friends who have seen it say that it looks like something they would find in a spa. The work was fantastic. All permits and inspections were handled by Bob and team, and they were flawless. We were excited to move on to the kitchen and first floor bath. A friend of mine had helped me with my kitchen cabinets, so they were supplied independently. Everything else went according to plan. As I stated above, the same crew from Ayotte Home Improvements, and the same sub-contractors came in, treated my home and my family with great respect, and delivered the job on budget, and on time. Bob went out of his way on several occasions to help me out with items that came up where he could either save me some money on something, save me time on something, or just help me to move a fridge, or remove a fridge, just a bunch of items that he really didn’t have to do, but he did because I believe he is just genuinely a nice guy who wants happy customers and successful projects. Toward the end of the kitchen and bath project, it became evident that we would be foolish to not extend our new colors and woodwork into our dining room and living room. Bob just rolled with the changes, managed his sub-contractors and adjusted accordingly as we added scope (and cost). He was incredibly patient with us. Throughout the entire process, the professionalism and communication never waned. Bob and I exchanged emails and text messages on a regular basis. The artist and the business person never conflicted. The project plan was accurate each week. The payments and dollars owed were always correct. This project went so well, we have Bob and his team back to add a two car garage and mud room now."

"It went very well. They were excellent. They came when they said they were gonna come, easy to work with, came up with some good ideas and very responsive. I highly recommed them."

"This is the second time we have used MMP Construction for a large-scale renovation and both times, we were thrilled with the results and with the service level. Matt (the owner) is friendly, fair, and quick to communicate. I would (and do!) recommend MMP for any renovation you plan to undertake."

"They were so nice and understood our situation right away. We texted with them at ten pm, and they were in western Mass at ten am, and they drove up here in a snowstorm. They worked so quietly and cleanly I hardly knew they were there. They came back first thing the next day and built a whole new closet for our family. They really went above and beyond, and they’re coming back yet again to finish the job. It looks beautiful. The hall looks twice as wide with the new white doors. They deserve the five stars."

"I can't praise HomePro Services highly enough. To begin with, they are extremely consultative up-front, totally willing to engage deeply in discussions about anything from the overall concept of the renovation to the details. They're also proactive in making suggestions and warning against potentially bad ideas. Once we committed to the renovation, they kept us posted on the timing of the start and started only one day later than they had predicted months previously. The team itself is friendly and fun to have around the house, and respectful of people living and working inside while the renovation was underway. The work quality was extremely high, as good as anything we've seen -- and we once hired a renowned, high-end contractor to do a major renovation, so our standards are high. They finished on time and we are loving our new space. Can't wait to work with them again on another project."

"Jack did an incredible job engineering an open floor plan for our traditional colonial home. He was able to thoughtfully pull together a plan and execute it from start to finish. It was a complicated assignment with multiple rooms coming together as one integrating our kitchen. Through our collaborative planning, Jack has created an incredible open floor plan where we can enjoy all areas of our home including a new pantry and storage. Jack is a consummate professional and works with precision and focus with the job at hand. He communicates well and manages the project as a master contractor and doer of the project. I highly recommend Jack and Strong Builders for your next home project."

"We needed some patching done to our dining room ceiling, Phil did a great job can't tell where the repairs were made. Phil was always on time, showed up when he said he would, always cleaned up, and gave us a very fair price. Easy to recommend."

"Jeremy and his crew were great! Personable yet professional. The job took a little longer due to more subfloor damage than expected. The end result… perfection! I will definitely hire ACQ Home Improvement again, and gladly recommend them to my friends and clients."

"The company did a great job preparing and painting my deck. I thought I needed to replace the deck steps and they told me that was unnecessary because the step integrity was fine. They were enthusiastic about their work, on time, and wanted to be sure I was happy with the result. I will use the company again."

"The guys at JNBA were very prompt with their quote, very transparent about their pricing, very detailed about their work. From kitchen cabinet upgrade to bathroom remodeling, room re-walling, transition from carpet to hardwood flooring, painting, I loved the attention to detail they put in their work. They brought ideas that helped to finesse mine. I will recommend them for minor and major home upgrades."