
Serving Banner, MS and surrounding areas
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"We noticed that our yard was getting pretty squishy on the side of the house where the septic tank / sump tank is located, so we looked around on Angie's List and found Thigpen's Septic Tank Svc, called 'em up on a Sunday or Monday I believe, and they said they'd have someone out first thing Tuesday morning.
Sure enough, Tuesday morning they called us and said they'd be at the house in 30 mins. Probably about 20 mins later they arrived.
They didn't even have to drive into the yard like we thought they would have to; they had enough hose to run from the truck in the driveway all the way over to the sump tank... pumped it out pretty fast, and they began to inspect the sump pump and the wiring.
Before long, Jerry I believe it was, had assessed that the wiring had gotten wet due to a previous installation not being wired inside of a weather-proof box, and this in turn caused the pump to burn out.
They had a new sump pump on hand with them and promptly replaced the old one, also advising me on how it needed to be wired up properly. Also gave me the warranty paperwork on the pump (1 yr warranty).
Everything was completed and wrapped up within about an hour. Very professional, friendly, great quality of work, punctual, all the good stuff.
At first I was taken aback by the cost since I'd never incurred a sump tank / pump problem before. When Jerry gave me the invoice of $959 I was thinking, wow, that's quite a bit more than I expected - I was thinking the total would've been more around $600-ish.
BUT, later I got to looking online and comparing prices, and it looks like they're right in the competitive ballpark. On average people get this kind of work done for anywhere from $900 to $1200 (or more if the hole needs to be dug for a tank, etc).
The pump-out job was $300, and the pump installation / replacement was $659.
In the future I'll probably do it myself since you can buy a pump for $150-300 depending on what kind you need... save myself some bucks. HOWEVER, if you've never done this, seen it done, or would rather just have a professional handle it, I definitely recommend Thigpen's!
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