Get matched with top tile & grout cleaning pros in Banner Elk, NC

"They do great work are highly recommended Exceptional pleased with their work."

We take great pride in our experience, expertise, quality, and customer service. We treat every job as an opportunity to show the customer that we are different. It is our mission to provide transparent pricing, excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to communicate with every customer and provide open and honest information. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"They did a fantastic job! House was very clean and they were very courteous. I will definitely use again!"

"A month ago, I met with the company president to discuss refinishing two of the marble floors in my home.  During that meeting, the president noticed that I could possibly have more damage UNDER my floors by the way one of my marble tiles had broken.  He was absolutely correct.  I had a contractor look at the damage and he confirmed that there was damage to my subfloor that needed to be fixed.  After having another company repair the floor, I asked Dustin Nichols, President of SOLID ROCK REFINISHING COMPANY to come and refinish the newly repaired foyer and master bathroom.  His brother in law, Eric, who also works at the company, and a crew of men came to my home on the date agreed to and at the correct time.  During the first day of the job I learned about the other services this company does.  During the next two days, I had this team and the president fix broken ceramic tile in another bathroom, refinish the two marble floors, they cleaned the grout in three ceramic tile bathrooms, fixed two counter tops of cultured marble, and seal four bathrooms so that mildew can not grow on the grout.  They did all of these services for the original price.  I am thrilled with their service and the work done. <br />"

"<p>1-2-3 Floor, Inc. provided an exceptional service experience at a great price.  We recently purchased a home and wanted to enhance our wood floors prior to moving in.  While we didn't think our hardwoods needed a full sand and refinish, the woods were dull, scratched and needed attention.  After consulting with Dave from 1-2-3 Floor, he was candid and honest confirming that a buff and coat would bring the wood back to life without the unnecessary cost of refinishing the floors.  It was reassuring to have a service provider focused on matching us with the right product rather than pushing us towards a more expensive project.  After researching price quotes from other providers, 1-2-3 Floor offered a competitive price and we agreed to do the work.  Once engaged, Dave and his team worked quickly and responsively to deliver the service.  They showed up on time and were exteremely polite and professional.  After the services were complete, Dave spent the time to review the project with me and educate me on specific actions moving forward regarding cleaning, etc.  The end product is amazing - you'd think we put in brand new floors.  The buff and coat services added years to our floors and helped us avoid an expensive refinishing project.</p> <p>A big thank you to Dave and the 1-2-3 Floor, Inc. team.  I highly recommend the buff and coat services, and given my overall service experience I would use 1-2-3 Floor for future projects.</p> <br />"

"I hate having to leave a less than excellent review but I so appreciate the time people take to share their experiences, good, bad, and average on Angie's List. I just joined so I didn't check out this company before using them. I will begin by saying that the water mitigation dept. of CRC was excellent in responsiveness. We had a hot water pipe burst at 3 am above my closet on the second floor. We were awakened by a large picture hitting the floor as it fell from a saturated wall. We quickly turned off the water and put buckets under the dripping ceilings. We called our insurance company the next morning and our agent recommended CRC. We called and they were onsite within the hour (about 8:30am). It was almost too much to believe because there were probably 7-8 guys ripping out the ceiling and moldings and installing huge dehumidifiers, floor mats, and fans. It broke my heart to see my crown molding and wainscoting ripped out and hacked up- what a waste! They said it had to be done to prevent mold, but that they would be sure to replace it just like it was and I had no reason at that time not to believe them. The project manager was very reassuring and explained everything in detail. He spoke with our insurance company and for some reason they were given the go ahead to do the estimate for the reconstruction instead of an adjustor. OK, big red flags should have gone up but they assured me this happens all the time. Their estimator came at the end of the next week. We walked carefully around and pointed out each of the damaged areas. The estimator assured me repeatedly that the work would be done right and we would be pleased and it was guaranteed for three years. After several days my insurance company called and said the estimate was too high so they would need to have an adjustor come out after all. Why they didn't  send an adjustor to start with is beyond me. All the insurance adjustor did was basically confirm that the CRC quote was good although we found several areas where the CRC estimator had made mistakes (like carpet replacement for $0.62/sq ft in one bedroom and $3.43/sq ft. in another room for the same carpet). Obviously the adjustor didn't go over the CRC quote carefully. So after that, CRC never contacted us again. I called and was told the structural project manager would be in touch to schedule the work to be done. They even left a lockbox on our door so they could access our house when needed. It is now October and we still have not heard from them. We contacted the water mitigation project manager to ask him to please come get the lockbox. At least he responded. He removed it without knocking (or maybe I wasn't home). He was a really nice guy but the other part of the company he works for is not up to his standard. So, be aware- CRC- great for water mitigation but don't count on them to follow up with repairs. I rated them a C because unfortunately I think this is an average experience when it comes to dealing with home repair. What a shame. No wonder there are so many DIYer's. <br />"

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."

"Wonderful, I have recommended Mr Harris to all who ask of a company to consider doing their floors."

"nice area carpet at a great price <br />"

"Frank made an appointment to come over and do a test application to the driveway and sidewalk areas where we had new concrete that was painted. Although this concrete was painted it contained the polymer called sure-grip. The area of the new concrete was still very slippery. I had broken my ankle by slipping on the driveway in a rainstorm on the 4 NOV. Franks also said the test was a no cost or obligation to me and he would like to show us what the product could do and find out just what exactly was the problem.  <br /> The results were very impressive even with water on the surface of the treated area. Our next step was to make an appointment to have the trouble area treated. The weather needed to cooperate and by 9 DEC we had a good couple of days in which the treatment could be applied. Frank and his business partner came and prepped the driveway with a degreaser type soap and then let things dry . After that the chemical was put down that  would increase the surface tension on the driveway. While the first coat was drying, Frank came in and applied the treatment to the ceramic floor tiles in the  walk in shower. Both areas were left to settle and after  the guys went and got a bite to eat. A second coat was applied. We stayed off the driveway for a good 36 hours ; however, the shower was ready for immediate use. Everyone who has" slip slided away "on the drive, sidewalk and in the shower were happy and  made comments as to how different the surface felt and that there was definitely more traction. Frank told me he would call me to check on how things were and in 6 months would come out and check the areas that the treatment was applied.  <br /> I would not hesitate to  refer Frank Garriga and the Slip Doctors to anyone who had a similar problem. They were courteous, professional, friendly and provided a much needed service for me and my family to prevent any further injury and or loss of work time. It was difficult to find someone who had a solution to the problem but "Slip Doctors " got it done!! Thanks Guys.  <br /> <br />"