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"Their sales team presented a very thorough estimate. Crawled in our attic to take pics of the plywood and used a drone to take pics of the external areas that were in need of repairs. Property protection and cleanup were top notch. The Project Manager kept in contact during the whole day and made sure everything was 100%. The crew worked quickly, the work is high quality."

"Carter Exteriors installed a Very nice Corning roof on my home in the peppercorn color. they were very professional and clean. they took their time to protect my plants. The salesman Jim was not pushy like the reps from [Provider Information Removed] who were very pushy and demanding. it was a fantastic experience and they finished my project in the same day even though all my plywood needed changing. There pricing was in line with my other estimates not the cheapest but not the most expensive, Jims Knowledge was what won us over."

"My consultation with Stellar was scheduled within a day, met with Patrick on 5/1/25. Time was taken to understand the process, everything that is involved and what my options were. Time was taken to listen to what we wanted/didn’t want and thorough explanation given of the entire process. On 5/2/25 Stellar contracting called to review details and confirm our choices. On 5/5/25 Stellar scheduling called and full installation scheduled for 5/9/25, completed 1 day! The crew and project manager, Cisco, were fabulous to deal with on the install day and even after. A link was provided where we could see pictures of the whole project as it happened. Cisco was readily available on install day and even after with questions and concerns. It was obvious that Cisco did care about the roof we were getting and took pride in the quality of the job that was done. The crew paid good attention to the clean up, there was a lot of debris all over the place. Looking forward to future business with them!"

"Most overpriced roofing company around. It's laughable the quotes I was given by these guys vs. the other roofers I spoke with. Combine that with the fact I was warned about how they are quick to go the half-a** route when encountering a problem vs. actually doing the right thing and solving the problem. I've heard many accounts of this company just throwing up flashing and tar over a problem area of a roof instead of taking off the bad old roof and fixing it the correct way. People please get MANY MANY quotes for MANY different companies and you will quickly see that Proctor is a rip-off artist."

"Graves Brothers installed a metal roof on my home. Very professional, on time. All the workers are courteous. They construction manager made sure everything was done properly and my yard clean after the work was done. I would definitely consider them for future projects."

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"This past August I posted a very negative review of Oaks Construction. I would like to rescind that now. Since that time, the owner Kris Oaks, personally got involved. He has worked very hard to resolve any and all of my issues and concerns. He has communicated with me regularly, assigned staff to work with me, and has done anything possible to make me happy. As a result of his efforts, I went forward and had Oaks Construction perform the work that I originally requested. His workers were both professional and did excellent work. He put a schedule together and stayed on schedule. The quality of the finished job is excellent. I can now wholly recommend Oaks Construction to anyone. They are responsive to their customers and do quality work. You will be extremely pleased if you contract with them. I know am."

"Avoid working with Austin on a house project this year. We hired Carter Exteriors in June 2024 to replace our siding, expecting materials in six weeks. After months of delays and no communication, supplies arrived unexpectedly in late August. Weeks later, they called asking to start that morning. The subcontractors did great work, but Austin promised to quote us on a non-standard door and never followed through. Despite multiple follow-ups from September to November, we never got a response from Austin or the company. Now, we’re hiring someone else to replace the door and finish the siding."

"There is an issue with work that was done by Donnie Long that is under warranty. Donnie refused to stop by to look at it or take responsibility. He said it is a manufacturer issue and that he doesn't have time to get involved with it."