Get matched with top metal siding: repairer or partially replacers in Battle Ground, IN

"I added or made changes to the scope of work (siding). Satisfied with work, guys are great. Wish they had more availability for more work."

"It went very well. We were blessed with wonderful weather in February and that's when thy came. They were contentious. They made sure the doors were straight and the windows are very nice. After they put the windows in they put the aluminum trim back up. We had around 20 windows installed. We got a new front door with side windows and patio door."

"We cannot say enough good things about Atlantic Siding and its owner, Jack
Malcolm. In point of fact we cannot critique one without the other.
  Our
Certainteed siding began show troubling signs of wear just three or four years
after installation. Gaps grew at the seams; slats bowed and warped; on windy
days the cumulative noise of the clattering of loose boards became unnerving;
and eventually slats began to fall from the house. We begrudgingly began the
tedious process of seeking out an honest and reputable company to re-side our
family home.
  For about three weeks, a succession of "salesmen" sat in our
living room discussing measurements, materials, and promises.  Jack Malcolm is
no salesman, but a working owner-supervisor whose word is final. He reports only
to the customer and himself.
  When Jack walked in with his thick Jamaican
accent, we slowly began to grasp that here was a man of honesty, integrity, an
absolute belief in Hardy Siding,  an enthusiastic pride in his own
craftsmanship, and a work-ethic seldom found on the American scene anymore. 
Here was a working wisdom that we grew to  trust implicitly. And we made no
mistake doing so. We struck a deal at a very reasonable price, a price to which
Jack never wavered. Once the price was set, that was it. There were no hidden or
revealed costs.
  JACK IS THE REAL DEAL. He climbs the ladders and works
along those he supervises. He exercises full oversight and follows a harsh
schedule, overseeing every detail of every task with the cautious eye of long
experience. Jack actually cares about the finished product which he calls his
true "signature" and drives his men in a pursuit of QUALITY, not quantity, and
that's a very rare attitude in these days of paying top dollar for minimal
effort. The men that work at Jack Malcolm's side are no apprentices, but veteran
craftsmen each  trained by Jack individually over DECADES and experienced in the
art of dressing a home's exterior.
  Over the two weeks needed to re-side
our 3850 square-foot house, Jack made suggestions and offered his working
experience on so many refining points. His painters  detailed our homes exterior
woodwork and guttering. [ At one point he even installed a storm door over a
side door to the garage. Why? To protect the woodwork and jams from the weather,
a detail ignored by the original builders. I bought a door at Lowes, and one day
Jack, with one of his men, installed it beautifully. ] Vents were covered with
cages once he discovered a bird presence. Torn screens found experienced hands
to repair them. Faux-shutters were painted and re-anchored to our front brick.
  In the end, our home was astonishingly beautiful and renewed, far beyond
that provided by the siding alone. The care and detailing, the work ethic, the
experience and taste, for a most conservative price tag, and with an overall
enthusiasm and old world craftsmanship, make my wife and I want to proclaim our
complete admiration for the Atlantic Siding Company. Well done and thank you so
much. 
"

"Excellent service. What is especially important for others to know is I purchased the windows 16 years ago. Twice I had issues with a window and the service was quick and I was not charged for the repair/replacement because of the lifetime warranty. Best investment I have made as a homeowner! Easy to maintain/clean and they look beautiful. Using locally-owned businesses is important to me and N. Masten has earned my trust and respect tenfold."

"After receiving a few other estimates on a sunroom addition plus a screened in porch, we decided to go with Legacy Windows. Mark’s estimate was in the middle of the other estimates and he offered much more flexibility than the other companies we spoke to in terms of customization. He is a great salesman with previous marketing experience. We signed our contract on April 10th. We were told that Mark and his crew were finishing a room and would be able to start in 2-3 weeks with a timeframe of 6-8 weeks for completion of our room addition project. The budget and timeframe worked well for us, so we decided to add replacement windows for the rest of our house (11 windows total). Several weeks went by and our project had not yet started so we followed up with Mark. We were told that there were issues with his current project (did not pass inspection) and it would push our start date back due to the workmanship repairs. During this time period before any work began on our project we would communicate often with Mark to check on the status of our project. The really frustrating thing about working with Mark is his inability to fulfill commitments he would make to us in regards to project timing and when things would be done. Our primary communication with him was via text messages and time after time he would tell us, “we should be starting next week” or “we are going to be making up for lost time quickly” and time would pass and it just wouldn’t happen. Work on our project began when our existing windows were replaced in early June. The foundation for the expansion was finally started in late June and framing started in early July (roughly 3 months after signing the contract). The first crew completed the framing, hired the shingles out, installed some of the cedar siding, and installed one wall of windows. We were seeing decent progress after having such a long wait in the beginning, all the while the commitment issue just kept popping up. We would get a text saying something like, “going to be at the house tomorrow with some stone samples” and he wouldn’t show up. It was annoying, but progress was being made and we were happy with how the expansion was taking shape so we were willing to overlook it. Sometime toward the beginning of August (roughly 4 months after signing the contract), work just stopped. Again, when we would reach out to Mark asking about the status of our project we would be told, “I’ll have an action plan later this afternoon” or “we want to get everything we done we can this week” or “the crew will be there tomorrow and we will be working all week on your project trying to finish”. In the meantime, nothing would be done and we would repeat the process. This went on for over 3 weeks, during this time there was absolutely no work done. Large piles of construction trash and building materials sat in our yard during this time. A great deal of the usable wood began to warp and I am sure that ultimately materials had to be tossed from being left in the elements for so long. After a couple weeks I finally moved a significant portion of the usable wood up onto the deck so it would at least be partially protected. We found out that there was an issue with the electrical and Mark had decided to let Crew #1 go as they were not meeting his expectations, but it was not communicated to us until the end of the over 3 week period. A second crew then arrived who Mark said usually only did work for him on the south side of Indy (we live in Lebanon), but he wanted to get our project back on track. There seemed to be little to no communication between the crew and Mark on what they were supposed to work on so we had to explain to them what was in the contract to be completed. Crew #2 also started making good progress, they finished the cedar siding, got the rest of the windows installed in the sunroom as well as installing the sunroom ceiling. About this time, which was at the beginning of September we had a separate crew come out to do the drywall. Mark recommended them very highly. As it turned out, the drywall was not properly installed or insulated (in some walls there was no insulation), and ultimately it had to be taken down and redone by Crew #2. Crew #2 seemed to be doing a really good job and we were quite pleased with their progress and the quality of work they were doing for us. They were replaced by Crew #3 sometime in mid-September. We were never told why they were replaced, but Crew #3 was much closer to where we lived so I assume that had something to do with it. Much like when Crew #2 started, there seemed to be little communication between Crew #3 and Mark on what they were supposed to work on. So we again had to explain what was in the contract to be completed. All through the process, the commitment issues mentioned previously continued. We were not as happy with the quality of the work done by Crew #3 as we had been by Crew #2 (or even Crew #1), but they did finally complete for the project for us and after (3) failed attempts we finally received a pass from the building inspector on his final inspection. When Crew #3 decided they were finished they never came back, we communicated multiple times with Mark about the remaining punch list items to no avail and ultimately decided to finish most of the small punch list items ourselves instead of waiting any longer for them to finish (clean up, sanding / finishing drywall, etc.). We love the way the sunroom and covered porch area turned out. From contract signing until the end it took a little over six months, but in Mark’s defense he did agree to let us add a brand new window in the dining room of our house to tie everything together at no cost to us as appreciation for our patience. There are things that we liked about Mark’s company and things we didn’t, I have tried to summarize each category as follows: Positives • Price seemed reasonable • It is truly a custom build, no problem with changes we had at any point • Love the way it turned out, looks amazing • Mark seemed to genuinely care about the quality of the product he was delivering to us (he replaced the cedar shakes that had been installed by Crew #1 because he wasn’t happy with the quality Negatives • Our project seldom felt like it was a priority, part of the reason it took so long was because they were over committed on other projects • Commitment Issues (addressed previously) • Construction Trash left in our yard for months • We cleaned up inside more than they did, I understand drywall work is messy. They never swept up any of the dust and they didn’t clean up any of the clumps of dried drywall mud all over the floor. • We finished some of the minor punch list items, just to be done."

"Their work is holding up well.  They matched my house perfectly.  It looks like it is freshly painted all the time.  It is a lifetime guarantee which has held up.  Before they came, they did major reconstruction work around some areas that we didn’t even know needed to be reconstructed.  They were very careful to check like window sills and the baseboards of the windows.  We had carpenter ants and so the windows had to be redone.  They fixed them.  They found the flaws in the construction and they fixed them.  They caulked and primed everything.  It was a very big job.  They were very nice guys and it was a good crew.  They were professional and they knew what they were doing.  The price was high but it was worth it.  If something comes up in the future, they will rectify it which is part of the deal."

"Our front door had been damaged by an attempted break-in for years and was getting progressively worse. We were pretty much unable to open it some days last winter. The salesperson that came out was friendly and well-informed. He went through all of our options and we decided on both a new front door and a new sliding glass door to the patio. The front door had many options that we went through which included the style of the door, the inside and outside colors and the style of the windows on either side of the door. He provided us with a quote which we accepted and he gave us what turned out to be a very accurate timeframe of when the doors would be installed. As we waited for the doors to be installed, Bee Window kept us apprised of where we were in the process and we worked out a couple areas in which there were questions. Installation day was scheduled and the installers arrived on time. It took a few hours for both doors to be installed. Before leaving, the installer guided me through opening and locking both doors and answered any questions that I had. They did a great job cleaning up the mess, both inside and outside of the house. The only negative I had with the entire process is that I felt that the price was a bit high. But after having the doors, and especially the new front door, I am more satisfied with this purchase than any other home improvement purchase I have made over the past 20+ years. The door is fantastic -- it closes properly and keeps the sound out and has zero gaps and looks absolutely beautiful."

"Mike is very prompt and does an outstanding job.  He was willing to move furniture before painting and then moved it back when finished, he even rehung the curtains.  He did minor repair work on the walls before painting and was very particular about the quality of the job.  He is amazingly quick, but his work is flawless.  Mike is very conscientious and wants to please the customer.  We already have other jobs we want him to do."

"Aaron was prompt on the designated time and did a great job explaining the product and options that would fit the windows that I needed replaced. He was polite, friendly and displayed Covid safety practices while on the property. I have purchased Champion windows in the past and will do so in the future."

"couldn’t have asked for more professional and thorough service! Definitely will be hiring again, great price and even better work!"