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Professional low-voltage contractor providing CCTV, access control, alarm systems, and structured cabling installations for commercial and residential projects.

"Never again would I allow work to be done by Jon. Terrible workmanship. The only thing done well was making excuses. Two follow up calls and still a no show. If this is your only choice then buyer beware."

"They are fine. Their price is very good and the hardware is holding up very well."

"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"They have excellent service"

"They installed a camera and security system for me. The security system mostly works- though there'd been some weirdness here and there, but they are very slow at responding to help with system configuration issues. The install also took ~2x the time it should have due to poor planning on their part. The real issue are the cameras - poorly, incorrectly installed, and a sloppy job at that. I made my displeasure known - they are useless when it rains or snows - and they refuse to do anything about it. Add to that a 2x markup on end-of-life equipment, and I'm out. I'll end up replacing them myself and redoing the install job when the weather gets nicer. Long story short: when my monitoring agreement is up, I will move my business to another (DMP) integrator."

"alarm system"