Thermal Shield Windows & Sunrooms, LLC
Thermal Shield Windows & Sunrooms, LLC
34+ Years experience in the field. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
" We met Thermal Shield at the WSAZ Home & Garden Show in March 2025 about enclosing our porch. An estimate and contract was done on April 10, 2025. That contract stated that the project would be completed in 20 weeks. That date would have been August 30, 2025. The work has not started and no materials have been delivered. I paid a deposit of $11,000 (eleven thousand dollars). After several weeks of hearing nothing, I contacted the company and the owner. The response was text messages. I finally contacted the owner and stated that the work order had expired weeks ago and with no contact from them and no start on our project, I wanted a refund of the $11,000 deposit. I informed him that I would allow 30 days for the refund and if it was not received by November 1, 2025 that I would proceed with other action. There has been no communication. We have not received the refund. Gary Patton Huntington, WV "
Gary P on November 2025
34+ Years experience in the field. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
" We met Thermal Shield at the WSAZ Home & Garden Show in March 2025 about enclosing our porch. An estimate and contract was done on April 10, 2025. That contract stated that the project would be completed in 20 weeks. That date would have been August 30, 2025. The work has not started and no materials have been delivered. I paid a deposit of $11,000 (eleven thousand dollars). After several weeks of hearing nothing, I contacted the company and the owner. The response was text messages. I finally contacted the owner and stated that the work order had expired weeks ago and with no contact from them and no start on our project, I wanted a refund of the $11,000 deposit. I informed him that I would allow 30 days for the refund and if it was not received by November 1, 2025 that I would proceed with other action. There has been no communication. We have not received the refund. Gary Patton Huntington, WV "
Gary P on November 2025
