Get matched with top smart home system install or service pros in Berkeley, CA

"My pro Sal was very efficient in clearing manifold problems. He was patient in listening when I was trying to explain the problems that I was having. I had made a list and we went through all of the conditions that were giving me grief. After a system reboot something strange having to do with the font occurred. I called Sal and he worked remotely going through changes that had been made. The problem was finally resolved. I was very pleased with Sal's ability to decipher what this layman (laywoman) was trying to say. If I have problems in the future, I will contact Sal."

"Job was tough due to small working space. They persisted and got the work done! Appreciated the extra help with cleanup and arranging the dryer for maximum efficiency."

"We had a wonderful experience with Got Watts. They installed 29 new solar panels for us and also upgraded our HVAC system (removed furnace/AC and installed new heat pump and air handler). We loved working with Eric, Jedd and Lee (HVAC), as well as Sam, Lindsay, Jeremy (solar). They were all responsive, professional, kind, knowledgeable, thorough. They even helped us through issues with PG&E and the rebate process. We highly recommend Got Watts."

"They are fine. Their price is very good and the hardware is holding up very well."

"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"Their customer service has not improved one inch. My latest complaint is that ADT charges me late fees and I have signed up for automatic withdrawal from the start. How does ADT run their accounting department? It's only $1.00, but it's the principle. I don't understand this. Does ADT think customers are so stupid that we are not going to notice? I have called several times with no satisfaction. I will be calling them every day until I see the $1 refunded back to my account. I would like to know how many customers have been charged late fees when they have set up automatic withdrawal. That's a good way for ADT to make some extra money!!!!!! I have to ask myself why I have stayed with ADT so long. With the way they handle their accounting department, I don't feel confident that if my alarm goes off I will get help."

"Kris arrived an hour early and did a quick and efficient job. Well Done!!"