Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Big-bay, MI

"I got three estimates. They were the middle estimate but they did not try to upsell me as the others did even though they did explain all of my options and answer my questions. They arrived on time, performed the work per their estimate. They warned me about the dust even though they clearly tried to contain it as much as possible. Cleaned up after themselves. The drain system is working. The workers answered all of my questions. I would hire them again if needed. They put the drain in one side of my basement and under a porch."

"Mike Turner came to my house for the initial estimate for the job.  I had water leaking into my finished basement through the joint where the concrete wall meets the floor.  It had become so bad that I had a significant pool of water in the middle of my basement.  Mike did a great job explaining why my basement was leaking, and why B-Dry's solution would permanently solve the problem.  He spent about an hour with me going over the details of the job, drawing up a plan, and letting me know what I'd need to do beforehand to prepare the basement for the job.  Not only was I impressed by his professionalism and knowledge, B-Dry's price was less than 2 other estimates I had from other companies. <br /> The crew that came out to perform the job were great.  They were friendly and courteous.  The work is pretty dirty, and they did a good job of minimizing the mess.  The job took 3 days, which was pretty quick given the amount of work involved.  They had to remove the concrete around the perimeter of the basement, install the drain system, and also dig and install a new sump pump. <br /> The system has been in place for 2 weeks now, and we just had a weekend of very heavy rain to the point where there is some flooding in my neighborhood.  My basement has stayed completely dry, where before I'd start to see signs of water a few hours after a rainfall.  I'm very satisfied with the system B-Dry installed and I'm confident that my basement will remain dry. <br />"

"We had a difficult time getting them to return our calls to schedule the insulation, when they finally did put us on the schedule they didn't really stick to the schedule. They kept pushing us back and didn't come when they said they would but they did end up finishing by the end of that same week. <br /> <br /> <br /> <br /> Apparently, they were having trouble with a spray gun when they were there and the worked performed was very sloppy, they missed a few spots and they also sprayed our interior shower wall completely shut so we couldn't get to the valves to hook up the water. <br /> <br /> <br /> <br />When we called to discuss our issues it was around 5:30 or 6 in the evening and we were impressed that both the salesman and the scheduler called us back that night to discuss our issues and assured us that they would take care of everything....and they did. The guy that came back to correct our issues did a great job and even cleaned up a lot of the sloppiness from before and made it look a lot nicer. They also cleared the spray foam from the shower valves so we could get the water lines connected. <br /> <br /> <br /> <br />So, we did get off to kind of a disappointing start with them but they ended up doing everything that they said they would and definitely came back and took care of any issues that we had so because of that we would use them again and would also recommend them to others. Everyone has problems occasionally, it's how you take care of those issues that matter. <br />"

Most of our services are done by Harms Enterprises. We have a handful of Sub-contractors which we work very well with and have a very tight relationship with.

"We have used Dorian for a number of different projects and have always been pleased with the results."

"From start to finish I could not be happier.   I had an idea (a rough idea) of what I wanted to do.    Dan sat with me (listened with patience) and helped me work through the details of my project, he talked to me about what was important and what was not... after he helped me design the building and details that went along with it.    Along the way he worked with me to make adjustments to the design, as well as offered ideas and solutions to reduce my cost (he saved me about 15%).   There were things I didn't think about when I put my plans in place, Dan communicated with me along the way allowing me to think through the changes as well as the pros/cons of doing so.   There were changes we made along the way that make a lot of sense now that the building is complete.   Amazing work!!! <br /> To find a builder who can complete the work start to finish, stay true to his commitments, and more importantly listen to you is not easy to find.   Dan fits this mold. <br /> I have worked with at least 10 builders in the last 20 years...   this is the first review I have written.   The reason I am writing this review is Dan did an awesome job!    From start to finish communication was great, the work was awesome, and the price was right.    With 100% confidence I would recommend Dan and Patriot Builders to take on a small project to building a high end 6,000 sq foot home.   I am attaching my personal cell phone if you would like to personally talk to me - Frank (913) 461-7217  I will be more then happy to show you the work he did. <br /> Dan, thank you!   Its nice to work with folks who get stuff done! <br />"

"They arrived on time and on the day they said they would be here. First day was the worst, you would not believe the noise and dust emitted from two jackhammers in your basement, although they tried to contain the dust using vacuum cleaners. I had to move my stuff away from the walls at least 5 feet, they covered it with plastic, but still have dust on everything. Everything was hauled out in buckets and disposed of on my property, chunks of concrete make good hill holders. Second day was to route out the channels for the drainage channel and install washed rock and dig hole for sump pump, a short day, too late in day for installing concrete. Third day and last was to install and smooth out wet concrete over the drainage channels and washed rock, plumb the sump tank outside and clean up. Was a OK job but rather expensive, they threw in the pad removal when I baulked at the price. Took over two weeks for the concrete to get completely dry, had lots of water under my floor. I still get water on one end of the house basement floor, but only after heavy rains, I believe this a problem with my roof drainage, which I am in process of fixing. The company behind Basement Systems say NO water leaks in basement period, I would take that with a grain of salt. I am disappointed that the company that installed the system has not made a follow-up call to see how its going. I thought the price was high, but there is a lot of labor involved, so on a 1-10 scale, I would give it an overall 7.5."

"This did not go well. Northland Basement has a three step program to get started on Radon Testing and Mitigation as reflected on their web site. STEP 1: Contact us by calling or e-mailing us. STEP 2: Our Radon Gas Measurement Specialist will install the Continuous Radon Monitor (CRM). This visit will take about five minutes, during which time the specialist makes sure that the CRM is placed in the best location in your house. The specialist will also make sure you're informed of the required conditions for accurate testing. STEP 3: The specialist will return after a minimum of 48 hours have passed. During this second meeting, the specialist will print your radon testing results right there on the spot. This process should take between 10 and 15 minutes. I received a phone call from the company representative on the day he was suppose to come to my home. He asked what I wanted to do and I told him I was expecting them to retest my home for radon and then could decide what action, if any, to take for mitigation. So, what they state on the web site differs from the work that they will actually perform. The person in the office who scheduled my appointment stated that radon mitigation could cost anywhere from $800 to $1500. The Northland Basement Systems representative who was coming to my home said that costs start at $1250. First red flag. Then he told me they don't do testing but he would mail me a test kit if I wanted it retested. Second red flag. He basically wanted to come and tell me how much it would cost for radon mitigation and install a radon mitigation system. All that he was telling me was in direct conflict with what their web site states (see above and attached picture). As you can see their web site states they will set up the Continuous Radon Monitor (CRM) and come back in about 48 hours. They will print out the results on the spot and if the result is above EPA standards they will give a free estimate to install a radon mitigation system. I don't want to invest in a system without confirmation that radon exists. Also, if you look on the internet, several sites indicate that short-term radon tests are not accurate which is why I wanted confirmation of the Continuous Radon Monitor (CRM) test. I'm sure this company would do a good job of installing a radon mitigation system; however, they need to follow their guidelines as stated on their web site or change the web site to agree with the work they will actually perform. Also, both the office representative and the company representative who was scheduled to come to my home didn't seem to know what was on the web site. They really need to correct their web site because I was basing my decision to hire them based on what they said they would do."

"<p>This company was referred to us by Home Depot when we were getting New Granite Countertops in our kitchen.  First off - Home Depot was giving us wrong dates for the installation of the countertop, so we sate without a kitchen to use from the 19th of April until the 11th of May. When installing - the installer broke a large section in 1/2 and we had to them wait until the 24th to receive the new piece to be installed.  This is just a summary of our experience NOTHING to do with JR Maintenance. Where they came into play was on the 26th of May to begin the installation of the backsplash, he installed that day and was suppose to return on Friday the 27th to Grout, - well here is comes the problem - NO SHOW, NO PHONE Call, until after I got home and saw that my husband has been sitting in the house waiting all day without word. I jumped onto the phone - NO Answer so I left message. Around 6:15 that night we got a call stating installer worked late on another job, and would be over on Saturday to finish.  They arrived around 8:45 and were out by 12:00.  I was working in the yard, so I have not seen the finish job yet.  I walked in and saw a few areas of concern, but at this point was NOT going to bring them back to fix, so I spent Sunday fixing and cleaning the backsplash.  If you choose to use this company - be prepared to be scheduled on their time frame NOT yours, and also be prepared to watch the project and bring up concerns as you see them.  Hope this helps you....</p>"