Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Asheville, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Jeremy and Austin were pleasant, engaging, hardworking, and competent workers for HydroHelp911. They arrived on Monday and started working immediately. They had to remove wet insulation, rotted floor joists, and replace piers and add jacks. They showed me pictures of their work in progress and asked me if I had questions and explained the answers clearly. They installed a French Drain and added a vapor barrier. Even though the time allotted to complete all their jobs was 10 days, they completed everything in 6 days and cleaned up everything from my yard. I would recommend this company for the thoroughness of work done and for the early completion of the job."

"Project is on hold. Also I think I need to get better educated about this project."

"Francisco has to be the best service contractor of any trade. Very HONEST, responsive and great quality work. We had several other basement waterproof system contractors out, and all were clueless or gave inaccurate information. Francisco's knowledge and expertise was impressive. Now, after several months and heavy rains, the basement remains perfectly dry. We called Francisco back for some minor cosmetic sealing, and he responded perfectly again, on a weekend day. You won't regret calling Francisco"

"I will absolutely be referring Waterbusters to anyone with water issues, as well as keeping their number handy for any future needs of ours! They were professional, knowledgeable and their work looks great. Garrett and his crew have clearly been doing this for some time, and were so great to answer any questions, and to offer solutions when needed! 10 out of 10, would hire again."

"My first contact with Mount Valley Foundations was with Carlton Cisson. He was prompt, professional and provided details of what needed to be done with a drawing explaining all and a quote right on the spot. Every time I reached out to Carton after that first meeting regarding the task at hand, scheduling the work or just to answer questions...Carlton responded quickly. For anyone that might possibly be needing foundation work of any kind, I highly recommend Carlton Cission as the first point of contact. Shaun Dixon, Alex Hernandez, Milton Martin and Dre Nesbitt were the team assigned to replacing the entire foundation of the wedding venue restroom I hired Mount Valley for (from the interior floor to the dirt on the ground beneath...literally). 100% rotten through by years of undetected moisture from inadequate airflow and dehumidification. Shaun (the forman) was in constant communication with me throughout the entire process of rebuilding. He didn't just explain in words, he took time to visually point out the areas this construction would be addressing and what I should expect. Shaun was clear and concise in describing what was being done and answering all of my questions (which was many). The entire process, including the work ethic of this 4-man team, was conducted in a very professional manner. A grusome task, while keeping a friendly, personable demeanor throughout. Hoping I never have to have such foundation work ever done again, but will certainly call Mount Valley again, if I do!"

"They did removal of old broken-down encapsulation, redid, made air-tight, waterproofed, mold and mildew treatment, French drains on two sides, drained cinder blocks, filled holes left from previous drains and vents, installed new sump pump and dug in, leveled-the slanted area for proper drainage, installed new exterior drain, relieved 4" of standing water and established proper flow. PROFESSIONALS TO THE MAX!!! It's gorgeous and clean and brilliantly done. I can't say enough good stuff about Patrick and his crew! Even after traipsing in and out with wet, muddy old encapsulation materials and debris in the rain, they left my place in sparkling condition -- NO evidence of them ever having been there! No cig stubs (they don't smoke), no old drink bottles, not even a cleaning cloth. Swept, washed drive, vac'ed ramp, washed entry ladder. VERY knowledgeable. Not my first encapsulation and sump pump situation but by far THE BEST. Quality materials, good work ethic, a pleasure!"

"Sexton Brothers were great to work with. They were able to work within our budget, and provided us the 'fix' that our foundation needed."

"David did substantial work to repair foundation damage that was found during removal of a large tree that fell during the Helene storm. The foundation was bulging/collapsing inwards below grade to the interior of an earthen basement. The project needed more than a canned approach, which several other foundation contractors described that they could do. David explained several options for addressing the failure and stabilizing the foundation over the longer term. I was impressed by his thinking and very satisfied by the work. He was able to do the work in a timely fashion during a period when he was working on quite serious road and foundation repair projects resulting from Helene damage. I would absolutely hire him again."

"The foundation was checked closely and found it in good condition. It relieved my mind as I wasnâ t sure. They were very professional and showed me photos to support their decision"