Get matched with top fridge, freezer or ice maker repair or service pros in Big-Bend, CA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Great service every time. Our heater needed some serious cleaning after not having been maintained for several years and they got it sparkling. A valve was also broken and leaking gas and rather than leave us without heat halfway through winter they did the repair for free. Dan you're the man!"

"Very well. The company who repaired the microwave was NorCal Repair Services (Chris Traetz)."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.

"Was dispatched through American Home Shield. Waited for a lengthy amount of time for him to return our calls and show up. When he did, it was always late evening. Got our unit working on the first call. Told us if it goes out again, to not call American Home Shield and to call him direct. The system failed again within a couple days. Took several days for him to return our calls and for him to again come out. The 2nd time he informed us the compressor and completely blew up and was in parts on the floor of the unit. Said he would submit a report to American Home Shield. This was on 1-4-2022. Today is 2-24-2022 and a report has yet to be filed. Last night it was 27 Degrees and we still have not heater. This clown, on he second visit, mentioned he thought maybe someone manipulated our unit to cause it to fail. He was the pervious person to look at the unit. Makes one wonder doesn't it? American Home Shield has told us we should not have called him direct. Now we are having to look for someone else to look at our unit. This clown is dishonest and failed to submit his report. As a result he has cause a hardship for us. I recommend you look elsewhere if you need service. If you go ahead and use this company after reading this, you get what you derserve."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"