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"I would avoid this contractor at all costs. We've had nothing but problems with the roof melt system and Rugged Ridge and Tallon did not install all of the roof melt we agreed and I was charged for. I would give a zero star if possible. Not all of the system they did install works and even if you use his electrician he will blame them for any problems."

"I need to revise a previous review. Jim did do excellent work. His cuts were absolutely plumb, straight and horizontal. Previously I made a statement regarding the precision of his cuts and that was only due to one cut extending outside of the area necessary to install the window. I previously stated that I would not use Jim again, which is misleading. I merely meant that, being fairly handy myself, I would feel confident enough to do the same job myself in the future after having seen how it is done. As far as the quality of workmanship, I have no significant reason for criticism. The final product is excellent, complies with code, and provides much better lighting for our future basement bedrooms than what was there before."

"They came to my door one day and said that they'd do a free quote for my windows. I only wanted to get a quote and told them from the start that I wasn't interested in buying. The next day 2 sales reps come in and measure the windows. It was going along well until they get to their sales pitch. I said I wasn't interested in buying and I kept trying to get a quick quote out of them, but they kept pushing it back and saying how qualified they were and all the qualifications their window installers have. I told them I wasn't interested and that I would be looking into getting them down myself once I have enough money saved up to purchase the windows. Next the sales rep named Jayden started using a condescending tone and pretty much disparaging me to my face. He kept saying how I need to pull this permit, how my house is built in this time period, so I would need this extra qualification, and this and that. Basically doing everything in his power to dissuade me from even thinking about doing it myself. I stayed firm on my decision that I will figure that out when I'm closer to saving an enough money up, so he made a phone call to his manager. The entire conversation on the phone he was just calling me inexperienced and saying I don't know what I'm doing and how I'm going to just use windows from home depot. I'm not even sure if he was actually talking to a manager, but the whole time he kept chuckling and smiling pretty much putting me down. I got quite irritated and said to leave the house if you were going to be talking about me like that. He just kept smiling at me and chuckling to himself and wouldn't leave. Once he was off the phone, they stayed for an extra 20 minutes until they were satisfied showing me the difference between the different types of windows and heat transfer with a heat lamp. At this point I was quite irritated and kept saying that I just wanted a quote during the entire showing of the display, but they said they don't have it yet. I just want to say that the other sales rep that was with Jayden was fine, he wasn't condescending or anything, but he didn't talk all that much during the interaction, so I can't say how he would be if was the main person giving the sales pitch. Overall with just the sales people alone and from the reviews I read about this company after having this interaction, I would say to never go with this company. The final quote they gave me was so overpriced compared to average prices I can get from actual local contractors. I also read that they just subcontract their work out and squeeze every dollar they can out of them. If you are penny pinching that hard for the highest profit margin you can get and you aren't the ones that are actually doing it, how can you expect the job to actually be done well. If you take one thing away from this review, it is to avoid this company at all costs. They will make it seem like they have all this work piled up and they are doing you a favor by allowing them to do work for you, but that is all a facade to get the most money out of you as they can. By the way, the attached image is for quotes in the South Minneapolis area of Minnesota."