Get matched with top tankless water heater repair pros in Blackwell, OK

"Came out on Christmas Day to assess our situation then as soon as he could get a warranty replacement water heater, he came out Monday and replaced the bad unit."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"Service guy came as scheduled. Sent his "service" requirements to home base Home base calls back and lists, a very long list of what needs to be done and a very long list of what is not covered and what each item costs. The overall cost was outrageous and they weren't willing to give it to me in writing. Everything I had to pay for was overpriced, of course! They told me my other option would be to purchase my own water heater and they would reimburse me for what there water heater would cost, but no reimbursement for Labor, building permit, or any upgrades required by the local building department. The requirements of the building department were minimal. I went to Home Depot and had them do the installation and saved many hundreds of dollars. Lesson learned, have AHS do simpler repairs that don't require municipal building department approval. Have AHS pay for the equipment, and purchase installation from a trusted local installer."

"For the price that we paid, I feel that we received a good value. The work was done well and in a somewhat timely manner. There was a delay when the painter had to leave town due to illness in the family. This was unavoidable and Roger communicated with us throughout. Roger's employees are true artist. They came up with affordable solutions for some issues that we had. There are a few places that the paint work was a little sloppy, but considering that we paid about 20% less than the next lowest estimate, we can't complain. The reason that we won't use this company again? The valve that supplies water to our dishwasher broke off during a day early on in the remodel. This was no fault of the crew, just an old valve. The problem is that no one told us this had happened. We turned our dishwasher on and left and when we came back, everything inside, including the end of one of the washer "blades" had melted. I called Roger and we agreed that we would pay to fix the valve and he would pay to replace the damaged dishwasher "blade". He advised me that he had ordered the part, which I had researched and knew to cost around $90. Three weeks later, he said that the part still had not come in. I advised him that I would like to withhold the $125 balance for the completed job until the part was installed. He agreed that was fair. It is 2 months later and we never heard back from Roger about the replacement part. Not only has he not called us, but he has ignored the 2 times that I attempted to contact him to ask about the part. This is extremely unprofessional. If not for that one thing, I would definitely hire him in the future. It's a shame that he ended our contact this way.
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Maxwell Plumbing Co. is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business