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"Greydon was very responsive and communicated well when I need my main drain cleared of roots. He was very fair on his pricing and was willing to setup a time that worked best for me. Highly recommend and will be letting all my neighbors and friends know about him."

"I was totally satisfied with Ruslan's work. He showed up on time. He was very knowledgeable. He did his work in a timely manner and answered all my questions. When I need more work done I will request Ruslan to do the work."

"On top of the excellent and efficient work, everyone we dealt with (the owner + 2 of his plumbers) was SO nice, friendly, and professional. From now on, we'll only call American Sewer! They were fantastic. ?"

"Super. Fast work. Good work."

"The job was quoted by the salesman and then the person doing the work didnt do what the salesman had quoted. I had to go up and check the work in order to get the invoice adjusted. MAKE SURE YOU CHECK THEIR WORK . then the salesman came back out and noticed the installer didnt do some things , so in the end they have bad communication between sales and installers. Make a list of things they said they were going to do and then verify that they did them because they wont tell you and then just send the bill."

"As a person in the plumbing trades both new construction and service work I have come to appreciate the skills of someone who does a craft full time and is encouraged to develop skills to make it “their” full time occupation and career. Drain cleaning is part of maintaining a plumbing system. It is a craft different than installing and repairing plumbing but it is just as important to do it correctly. The other values in McDonough’s services are several having the equipment and personnel trained and available is paramount to this no matter how big a job has gotten they have never stopped until it was completed! The other feature that is not fully understood by many is that it is always best to use someone that has only one purpose in mind and that is to get the drain cleaned and inspected and has no reason to up sell you on some repairs or replacement that you don’t need. That why we use them as a plumbing company and recommend them to our valued clients. Great company that invests in training, retaining and having the equipment that their service people need to be efficient, productive and provide the services that they are being relied on to provide."

"It wasn't timely. He hires cheap labor that does everything but isnt good at anything. The framers were hacks using broken lumber in spots. Sheetrock cracked and needed repair ( which they did) the new shower was installed without specialized mounting clips and the flange on shower walls were cracked. The shower door did not function and when I went to fix it, the hanging hardware fell off. New flooring throughout the house including the new addition. The new addition subfloor wasn't screwed correctly which resulted in a reinstall. In the old part of the house, the subfloor was not prepped properly causing the vinyl plank to bow and crack. Jim refused to fix. Jim's crew forgot to put a vent on roof so water came into house and collapsed the bathroom ceiling. ( He did take responsibility and fix that) overall very disappointed with someone that claims to do quality work. If I could rate lowerI would."

"Things were somewhat delayed because of Covid supply chain issues, but Corey and Adam and their subs persisted. It went as well as it possibly could have."

"Bathroom wet space (tub) remodel with Five Star Baths went smoothly for the most part! The transformation is stunning! The quality of the work is exceptional—everything looks polished and feels durable. Communication was somewhat challenging. It was difficult to find a suitable time to connect and discuss the project in detail within my work hours and the hours they have available. Additionally, the final inspection took longer than expected to schedule. I had to personally reach out to coordinate a time that would work and had the expectation that someone would reach out within the next few weeks after the renovations. While this added some extra steps to the process, once the inspection was arranged, the team was efficient in completing it. Overall, I’m thrilled with the end result and would still recommend their services!"