Craftsman Builders Inc.
Craftsman Builders Inc.
EXPERIENCED BASEMENT REMODELING**Specializing and perfecting BASEMENT REMODELING for over 30 years!** You can trust in us! Family owned and operated spanning over three generations. We don't use subcontractors on our jobs, and I am personally there to work and oversee each and every job. We have our own licensed electrician and plumber, as well as a specialist in taping and mudding. We Pay Close Attention to Detail We believe that attention to detail and customer service sets us apart from our competition, allowing us to continue focusing on each client as if they were our only customer. We use metal studs in our framing work, and I will be happy to discuss with you why this should be the only framing material you should use in your basement. We recognize that our customers are making an investment in their homes, and it is very important to us that you have a good experience from the beginning to end. Not only professional and quality workmanship, but great customer service too.
"The name “Craftsman” is a stretch. My experience with this company was very disappointing. • The crew was careless — our basement was full of paint, and they didn’t bother laying down sheets to protect our brand-new vinyl floors. • They grabbed tools from our home (like push brooms) without asking and even washed their hands in our kitchen sink. • When asked to lay down a rug to protect the floor, they used a tiny piece that barely covered anything. • They expect prompt payment even while work is still pending. • When I couldn’t leave work for a final walkthrough, the owner showed up, got aggressive, and told my wife and child to go upstairs. Completely unprofessional. • They work very limited hours (roughly 9 a.m. to 3:30 p.m.) and don’t accommodate your schedule. • They left all their trash — filled up our garbage cans and left extra bags behind. • Their paint job was sloppy. They sprayed instead of rolling, missed tons of spots, didn’t tape anything, and got paint on outlet covers and other areas. They ended up giving us a $200 credit for the poor quality. • The contract is vague by design — he refers back to it later to say something “isn’t included.” Definitely read the fine print carefully. • Charged us an extra $3,500 for inspection delays, yet still demanded full payment before the inspection was complete. • Constantly asked for cash payments (I only paid by check). • Damaged our shuffleboard table by setting tools on top without asking. • Didn’t install quarter round on the trim and didn’t fill nail holes — just another lazy shortcut. • Claims to have 30 years of experience, but experience doesn’t mean quality or professionalism. David and Mike seem overall respectable, Larry is the issue. • Overall, they rushed through the job, missed small details, and admitted they didn’t think we’d check their work with proper lighting. Summary: Expect shortcuts, poor communication, and lack of respect for your property. Definitely not the level of quality or professionalism you’d expect from someone calling themselves a “craftsman.” Pricing is ok but keep looking as you can probably find a match with much better customer service"
Adrian M on October 2025
EXPERIENCED BASEMENT REMODELING**Specializing and perfecting BASEMENT REMODELING for over 30 years!** You can trust in us! Family owned and operated spanning over three generations. We don't use subcontractors on our jobs, and I am personally there to work and oversee each and every job. We have our own licensed electrician and plumber, as well as a specialist in taping and mudding. We Pay Close Attention to Detail We believe that attention to detail and customer service sets us apart from our competition, allowing us to continue focusing on each client as if they were our only customer. We use metal studs in our framing work, and I will be happy to discuss with you why this should be the only framing material you should use in your basement. We recognize that our customers are making an investment in their homes, and it is very important to us that you have a good experience from the beginning to end. Not only professional and quality workmanship, but great customer service too.
"The name “Craftsman” is a stretch. My experience with this company was very disappointing. • The crew was careless — our basement was full of paint, and they didn’t bother laying down sheets to protect our brand-new vinyl floors. • They grabbed tools from our home (like push brooms) without asking and even washed their hands in our kitchen sink. • When asked to lay down a rug to protect the floor, they used a tiny piece that barely covered anything. • They expect prompt payment even while work is still pending. • When I couldn’t leave work for a final walkthrough, the owner showed up, got aggressive, and told my wife and child to go upstairs. Completely unprofessional. • They work very limited hours (roughly 9 a.m. to 3:30 p.m.) and don’t accommodate your schedule. • They left all their trash — filled up our garbage cans and left extra bags behind. • Their paint job was sloppy. They sprayed instead of rolling, missed tons of spots, didn’t tape anything, and got paint on outlet covers and other areas. They ended up giving us a $200 credit for the poor quality. • The contract is vague by design — he refers back to it later to say something “isn’t included.” Definitely read the fine print carefully. • Charged us an extra $3,500 for inspection delays, yet still demanded full payment before the inspection was complete. • Constantly asked for cash payments (I only paid by check). • Damaged our shuffleboard table by setting tools on top without asking. • Didn’t install quarter round on the trim and didn’t fill nail holes — just another lazy shortcut. • Claims to have 30 years of experience, but experience doesn’t mean quality or professionalism. David and Mike seem overall respectable, Larry is the issue. • Overall, they rushed through the job, missed small details, and admitted they didn’t think we’d check their work with proper lighting. Summary: Expect shortcuts, poor communication, and lack of respect for your property. Definitely not the level of quality or professionalism you’d expect from someone calling themselves a “craftsman.” Pricing is ok but keep looking as you can probably find a match with much better customer service"
Adrian M on October 2025
