Get matched with top shower pan installers in Bonney Lake, WA

"This was by far the absolute worst experience that I have ever had with any company. The plumber came out for a shower that was not draining. I am on septic and let them know that my septic was just pumped in July. However they wanted to check anyways. After checking under the baffle inspection, I was advised by the plumber that my septic tanks were full and needed to be pumped. I contacted a septic company they came out first thing the next morning and checked my septic tanks, they were not full and ironically enough was able to pull out a huge clog of toilet paper from the baffle. He advised this is something that the plumbers do but since we just had one out the day before and they did told us the wrong information he would happily fix the problem for us. My husband called Riley Cahill (the manger) the next day to try to talk to him about the situation and try to find out why we were charged so much since there was not an itemized receipt. Riley proceeded to get very defense and angry and HUNG UP on my husband. He then called back left a message that saying he will check with his plumbers on Monday and get back to us. Monday morning I called Riley Cahill to have a conversation of what went wrong and how we will remedy the situation. He proceeded to once again get very upset, raise his voice and was insanely disrespectful (telling me to be quiet and stop talking). Then hung up on me as well. After that he called back to tell me I was wrong, and hung up on me again. I told him during the conversation that I was going to warn anyone I could not to use this company through reviews, DO NOT USE THIS COMPANY!!!!"

"The crew showed up on time as planned, very friendly and respectful. The work was done on schedule and they clean up all the mess. I was so appreciative with the quality of work that I'm willing to hire them again for more work around my house."

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"Cesar did an amazing job. He was upfront, honest, very affordable and did a great job. Very happy and would recommend!"

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Had recieved a few quotes from other companies that I felt defeated when they left. I was told my faucet and disposal were no good and that their products were better. I was told I would receive discounts but then weren't included. So feeling frustrated I reached out to RossCo Service Plumbers for one more quote and I am so so thankful I did!!! The owner Richie called and set up a time to come out that day that was convenient for me. He and his son arrived right on time and were super personable and professional. I showed him what I needed help with and he walked me through what all needed to be done. No sales tactics. Straight forward and honest which I so appreciated and his bid was lower than all the others. I hired him on the spot. Richie and his son got to work right away even though it was a beautiful Friday towards the end of their work day. I said I was ok with waiting till Monday and they insisted on taking care of it then and didn't want me to go without a working kitchen faucet over the weekend. Who does that? They kept me updated as to what they were doing and answered all my questions. Before they left they walked me through all they did which was a really cool thing. I respect their honesty and professionalism. Honest, reliable and trustworthy guys. Will definately call on them in the future and they will be my recommendation to anyone who needs any plumbing work done."

"We talked about getting central air installed in our home and I am familiar with Brennan because they were used by an acquaintance of ours. Their staff and service are amazing. From the first appointment to give an estimate to the follow up after installation was completed. On top of that, we were able to take advantage of an offer to get a shop card (20 % of equipment) from Costco, a win win for us. If you are ever thinking of it, give them a call."