Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Boston, KY

"The rep Wanda came to my house, she was very nice and polite! She made me feel comfortable. She explained everything to me step by step, she did not sugar coat anything and showed me the best product for my house! The price was great, the product was great and I truly trust her! I can’t wait for my floors to be completed!"

"Santos and crew did such an amazing job! They were nice, efficient, and communicative. They painted my second floor bedrooms, bathrooms, and laundry and I will be hiring them again when I’m ready to do the rest of the house! Thank you all so much!"

"Don and his team were very quick and courteous. I highly recommend them."

"Very pleased with the time frame the laminate and the carpet were installed. Laminate and carpet both look great."

"Overall great experience. The company was very professional and reasonable in pricing. I recommend and will be using them again."

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"Daniels and Daniels painted my whole house and pressured washed the outside, as well as installed 3 replacement windows. The work is phenomenal and they were so nice and professional. I would highly recommed this company to anyone needing work done on their home or business. I will be calling them back in the future."

"It went smoothly . We are very satisfied with how our floor turned out."

"Sean was appropriately early, respectful of our property and home, personable, professional and efficient. I could not have asked for a better experience. Thank you, Sean."

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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