
Serving Brentwood, CA and surrounding areas
Approved
In business since 2009
Free estimates
Emergency services offered
"This is a review of an insulation job done in Dec 2023 by Najim Ahmed of AtticPros on my three bedroom home in North Napa. Overall grade for the job is an “A”. Najim and his team gets high marks for quality of work, cost, and communications. I had five bids, and AtticPros was within $500 of the lowest one, so they are cost competitive. When Najim surveyed the job, he showed me photos of the current rat infestation and rotted old insulation, but he was not alarmist, or hard sell. He was more about patiently educating me as to what the job entails, how it should be done, and what materials would be best and why. Every other bidder was less about education and much more aggressive about why their company is best. You know the feeling when you are being told you have to spend money and you really don’t know if you are being taken advantage of? I hate that. Dealing with Najim was the opposite of that. With the knowledge he gave me, even if I went with another company I knew what the “right job” should be. Najim kept good communications throughout the process and was proactive with me, reaching out and making sure I would be ready for the next phase of the work when scheduled. The crew from Attic Pros was also first rate. They would show up here four or five strong and work a long day. On arrival, each crew member smiled, shook my hand, looked me in the eye and made me feel comfortable having them in my home. They worked well together as a team and seemed to have some good natured banter going whenever I stopped in to check on them. My sense is that the company is doing whatever they need to do to retain good workers and have somehow instilled in them the idea that providing good customer service with a positive attitude is the right way to do business. I’m one to trust but also to verify, so I put on the Tyvek suit and crawled around the crawl space and then the attic both after the initial cleaning and after the insulation installation. Najim’s team did a fabulous job on the clean out. We had a 25 year collection of dead rats, rat droppings and just a total mess of old duct work and other building material debris that should have been cleared out years ago. I used to dread having to go under the house for any reason. When they were done, a mountain of Hefty bags filled my driveway and a large AtticPros panel truck came by that night to take it all away. I also noted their liberal use of the “foam” stuff to seal up any air openings above and below that contributed to drafts. Under my house I have forced air ducting and in just a couple of places the insulation around the ductwork had worn off. I asked Najim about it and he gave me a quote for wrapping all the duct work with new insulation but said what I really should do is just patch up those two bare spots and he offered to do that for free! My gosh. In this day and age of “junk fees” and every corporation trying to screw us out of our last nickel and dime, being treated honestly, fairly and kindly just seems like something from the past. So I’m writing this in a comfy house with the thermostat set to 70 on a rainy, brisk day and I really don’t hear the furnace turning on. Given the super thick insulation now in my attic, the heat bills I’m sure will be way down. I’m not sure what the science is behind it, but 70 degrees in my now well insulated air-tight house seems much more comfortable then when I had the thermostat also up at 70 in years past with poor insulation. Lastly, I’ll mention that I NEVER write reviews or answer surveys. I just don’t have time or inclination to fill out surveys or write reviews. This is, for me, a rare exception, to recognize truly exceptional service."





+3895















































