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Bell Tower Timber is a small ornamental business specializing in repairs and re-finishing of buildings. Our work ranges from the simple act of cleaning and refinishing a home to replicating historic decorations and trim to the restoring and repairing timber framed buildings. Bell Tower timber prioritizes high-end quality work and using quality paints, stains, and finishes that will last for years to come.

"There have been many complication which has lead to many delays and Ive been working with the owner to remedy the problem and finish the project. "

"My consultation with Stellar was scheduled within a day, met with Patrick on 5/1/25. Time was taken to understand the process, everything that is involved and what my options were. Time was taken to listen to what we wanted/didn’t want and thorough explanation given of the entire process. On 5/2/25 Stellar contracting called to review details and confirm our choices. On 5/5/25 Stellar scheduling called and full installation scheduled for 5/9/25, completed 1 day! The crew and project manager, Cisco, were fabulous to deal with on the install day and even after. A link was provided where we could see pictures of the whole project as it happened. Cisco was readily available on install day and even after with questions and concerns. It was obvious that Cisco did care about the roof we were getting and took pride in the quality of the job that was done. The crew paid good attention to the clean up, there was a lot of debris all over the place. Looking forward to future business with them!"

"Had roof damage. Trevor was courteous, prompt, did the job per his estimate and to my complete satisfaction. I recommend him and will use him again when the need arises. He is very professional"

"Everything went very well. Drew was great to work with and kept us informed every step of the way. Very clear communication, and was always checking in to be sure that the work being done was to our liking. He also followed up after the project was complete and sent the crew out to make some final adjustments and repairs when we saw something that needed to be fixed."

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"A great experience from start to finish! Five star all the way! The estimate was done by D0nna who was punctual, knowledgeable, experienced and pleasant. Her follow-up communication was excellent. The estimate was detailed and fair. Communications/interactions with owner/managers Steve and Mike were always a positive experience. They are very knowledgeable about the hardwood flooring business and were a pleasure to work with. Installers Charles and Craig were excellent at their craft. They were punctual, worked hard the whole day, and cleaned up at the end. We were very happy with every aspect of the flooring they installed. The flooring that we had installed was a natural pre-finished select red oak from the Hardwood Outlet in Penfield. The folks there, Oz and Levant, were very helpful and accommodating in helping us choose the flooring that would best fit our needs. We took home numerous samples before making our final selection. Like Rochester Hardwood Floors, the Hardwood Outlet is a quality operation. All around, this was a great experience and we are very happy with the quality and value of the finished product. We look forward to recommending Rochester Hardwood Floors and the Hardwood Outlet to family and friends."

OWNER-OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGE. NO EXTRA CHARGE FOR AFTER-HOURS SERVICE.

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."