Get matched with top tankless water heater repair pros in Bristow, IN

"They did a good job as far as the quality of work, they cleaned up after themselves and they were punctual. They called after the services were performed and asked when they would receive their money, this was before I had even received a bill. Felt that they were rushing me through the inspection due to wanting payment for the job. They didn't split the lines for the two separate tenants, so hot water was going to both apartments from the water heater which was only hooked up to one apartment. When I called to have this fixed, they stated that I should have told them this prior to the work and they were going to charge me like a new customer to come out and get it repaired. However, when I contacted them originally, I stated that the only thing coming between the two apartments was cold water. Graded quality nonapplicable because quality of work was good, but was done incorrectly, and felt their attitude about the correction was way off base."

"I specified that it was a tankless water heater, yet not surprisingly I was referred to a plumber who didn't know anything about tankless heaters, resulting in a waste of a couple of days. The second person did know about them, and so far the repair is working (fingers crossed). I wish CHW would pay attention to the details in my claim."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

Kastle Contracting is a family owned business serving central Indiana. We are dedicated to the happiness of our customers and the quality of our work. We have over 15 years experience in the construction field. We are currently available to provide any and all business and homeowner requests.