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We have grown our company based on referrals from our clients. We provide accurate and realistic estimates for both residential and commercial clients. Our Field Manager has over 20 yrs experience and is NYS DEC Certified for Fertilization. We are fully insured. Our rate on return customers is extremely high and we are very trustworthy.

"Terrible! We wanted a comprehensive service. Spring cleanup, mulching beds, weeding, edging, lawn treatments, hedge trimming, fall cleanup. Everything except lawn mowing (which they don't do). The price was high, but I signed up so that everything would be taken care of. It seemed like every few weeks we would run into something that "wasn't in the contract, but they would be happy to do for an additional cost". Right now I'm looking out at my lawn full of leaves. Apparently, raking/blowing the leaves isn't included in the "fall cleanup". But they will be happy to do it for another $500 (on top of the $5,000 I'm already paying for "comprehensive service"). They never answer the phone, and don't return phone calls. One department doesn't speak to the other. So we got a call from the lawn treatment team telling us they can't treat the lawn until the leaves are removed, so we called to ask when the leaves will be removed from the lawn. They gave us a date, but no one showed up. We call several times over the course of several weeks, and finally get a team out, but they end up cleaning only the beds, not the lawn. When we ask why we were told they would be cleaning the lawn, we get the run around. The treatment team often showed up on rainy days, so I doubt the lawn got much fertilizer. We told them we wanted some new rhododendrons (happy to pay extra for this, of course), and they never asked me what type of rhododendrons to plant. Instead one day I just found we had new bushes, which weren't what I had in mind (they have small leaves instead of the large leaf ones, and I have no idea what color flowers. I guess I'll find out next spring). They left no instructions for care of the new bushes. My lawn has NEVER looked worse. They filled some low spots on the lawn with topsoil (again, an extra charge for that even though it was just a few spots), and we ended up with an infestation of nutsedge. We had never had nutsedge before, so I'm pretty sure it came in with their topsoil. They were happy to charge me extra to treat it for nutsedge (I ended up doing it myself). I have seldom had such a horrible experience with a service provider."

"We hired Benson to repair our lawn after finding out that we had chinch bugs. While Benson does not handle treatment for insect damage, they referred us to Highpoint Lawn Service. So we contacted Highpoint to spray the lawn to get rid of the I sectsand then Benson to repair the damage in late summer-Fall 2017. When the grass started coming up in early spring 2018, it was about 10% grass and 90% weeds!! Every kind of wee imaginable! I contacted Scott, the owner in early Spring who said he has on his list to come back out and add more topsoil and seed. I said I wanted him to put down a better quality of seed because all I had coming up was weeds. After my husband and I made repeated calls, because they never came out, which they ignored, they finally called and said they were going to come out in late June while we were going through a heat wave. When they came out they were going to put down the same seed. We said no again - that they needed to put something higher quality down which they refused. Meanwhile, Highpoint was treating the lawn according to their recommended treatment schedule. They came out 3 times and after their third visit, the following week we noticed the chinch bugs were back! We contacted Highpoint who refused to take responsibility and said to my husband that they only treated for the chinch bugs once which was the previous fall! My husband said to them, you were just out and you didn’t notice the insects were back? The person started to tell my husband he had a degree in this kind of thing and you usually only treat once. Meanwhile we sank about $1,400 on lawn treatment and repair between these two companies that refer and work together and nobody wants to own it. I have since spoken to 2 other people in my neighborhood who have used these companies and said they stopped after being billed for services not performed. My recommendation to anyone considering using either Benson Enterprises or Highpoint Lawn Service, is DON’T! My lawn looks far worse now than before and I have had to pay someone else to do the work I paid both of them to do a year ago."

"I contacted customer service to send a tech out to my property and treat for brown patch and no one came by. When I called to follow up the representative informed me that they had attempted to contact me and inquire about the problem but since I apparently did not answer, they never sent a tech out. Why would I need to explain the problem to a lawn care company who I am certain would know the details and treatment of brown patch. My lawn looks terrible as it has only gotten worse with the lack of response from TruGreen. I will not be using them next year."

"I really appreciated Jason's cooperative spirit in working out an affordable and attractive firepit area. He worked closely with my wife on the design and the installation. His personally ethics are impeccable as are his work ethic. We were so pleased with the outcome of that project that we have hired him to do a subsequent large hardscape job. I saw the F complaint and have to say that I know a bit about that complaint and would urge people to ignore it. Jason and his staff are great to work with."

Fossil Rock Landscape is a family owned and operated business. We strive to achieve excellence from teh design concept through the installation process. Weather you wish to landscape a newly built home or update your existing property, Fossil Rock Landscape can create the design your envision. We are ICPI and NCMA certified hardscape installers. We are also members of the New York State Nursery and Landscape Association.

Stonewood and Waters Craftsmen pride themselve on offering a unique approach and outstanding customer service to a diverse client base. Since 1992, the Team of highly skilled Craftsmen at Stonewood and Waters, have transofrmed hundereds of homes into amazing outdoor experiances. With nearly 100% of all business being generated through client refferals, Stonewood and Waters proudly maintains 100% customer satisfaction. \n\nIn the "Landscape & Poolscape" industry there are many contractors to choose from. However, if you want to have the confidence in both the way your investment is being made and the product being produced, Stonewood and Waters Craftsmen is your choice.\n\n" Every relationship that we have the honor to establish is new canvas. With trust and transperancy, our Artistic abilities shine. Whether we are creating a serene Garden, unique water feature or an Outdoor Kitchen and Retreat, you can be sure that our Artisans will take all things into consideration. Let all your senses come alive with the extrodinary tallents of our Team."\nBlessings,\n- Kyle D. Stevens\nArtisan & Lead Designer\nStonewood and Waters Craftsmen\nRochester, New York\n585.533.1510\nwww.facebook.com/SWWcraftsmen\nwww.stonewoodandwaters.com\n\nSpecialties\nOutdoor Living Artisan, Unique Outdoor Kitchens, custom concrete specialist, Stone Masonry, Accent Lighting, Custom water feature, Fire Features, Pool houses and PoolScape Planning and Construction, Snow & Ice Management Professional, Featured on "Project Sno-Fighter"

Additional contact name - Charlie Fox, Richard C. Fox Jr.