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"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."

"I had a very great experience from Daniel my sales rep all the way through the to the team that scheduled the install. The crew knocked my roof out all in a days work and my.project manager Omar kept me in the loop and showed me photos of the progress and they were very thorough, they replaced my rotted wood and even though I had to pay for some additional wood it was honest and necessary and I'm glad I sent the extra money to get this all done correctly. They don't cut corners and you get what you pay for with this company."

"We had New Image replace the roof of my parent's home. As we were in the process of selling, we needed the job done quickly. The company did a fantastic job responding to us immediately and providing us a very fair estimate. They really did do a great job on the roof and I couldn't have been more pleased. They ensured the area was cleaned up afterwards so the yard was left in a good condition. I would definitely hire them again if I needed a new roof and I would highly recommend their services."

"The entire process went very well. The team at JDH is excellent, from their sales guys, to on site managers, to individual workers. All are professional and courteous and take their time to do it right. We've had a few scheduling hic-ups throughout the process, but overall they've been excellent from start to finish. Most importantly, my new roof and skylights look top notch, and will last a lifetime!"

"Sam stopped by my house one day and mentioned that there was an issue with my roof and that Priceless Home Improvement would help be with the entire process to replace it at no cost to me. At this time, I had so many other obligations going on that did not have the time or energy to take on another thing. He was so persusaive that I went ahead that signed up to have the roof replaced. Priceless took it from there. They handled everything from meeting the inspector from the insurance company to the final replacement of the roof. the work was outstanding and this whole process was painless with Priceless Home Improvement. I would recommend Sam and Priceless Home Improvement to anyone interested in going with a reliable company to replace their roof."

"The service was great! Dominic, the owner, was knowledgeable and the crew of guys who replaced the roof did a fantastic job. Highly recommend!"

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"Fantastic responsiveness, especially with the rain coming in 36 hours. Good pricing, good professionalism, highly recommend that you include them in your next roofing project, or at least as one of your bidders."

"Tony and EA roofing are great! I needed to have my roof replaced due to hail damage. Tony helped to facilitate the entire process for me and made everything as easy as can be. Their guys put on a great new roof using landmark pro materials. They were in and out in 1 day, cleaned everything up and left us with a beautiful new roof. I highly recommend EA roofing. Thanks Tony!"