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Quality work with over 10 years of experience.\nall types of tile\nbathrooms, kitchens, fireplaces...

"Honestly, most of our experience with All Granite was very good. It's just the last bit that gives it a C. <br /> From the start they were very helpful and nice. Patiently explains the process, answering questions, helping us decide on granite at. Scheduling was pretty easy.   A little bit of a glitch when we scheduled.  We went on a Wednesday morning to pick the slab and outline the design.  The guy we worked with (I forget his name) was very good.  He pointed out the best way to cut the slab in order to highlight the best parts.  Very knowledgeable.  We scheduled the install for the next day.  An hour later they called and said they would not be able to start until Tuesday.   Annoying, but stuff happens. <br /> The install was fine.  Again, professional, clean and courteous. <br /> Now the bad part.  Once everything was done. we started to use the kitchen.  The first time we opened the dishwasher door, the dishwasher tipped out of the opening.  It still worked although a lot louder because of the vibration.  Now we have to be very careful with it.   <br /> It took me until yesterday to get back down there to talk to them.  I went in and was asked if they could help.  I told them what a great job we thought they had done except for this one thing.  The guy was very nice but said they had nothing to do with that.  They didn't touch appliances.  I pointed out that they obviously have to deal with appliances.  The guy who took out the old counter had to disconnect it from the counter.  No very professional to make a statement that is patently untrue. <br /> I pressed.  He was still very nice and went to speak with his manager.  He came back and took me to the manager.  In contrast to the first guy the manager was a jerk.  I believe his name was Michael.  He repeated the story about not touching appliances.  He then made the absurd statement that we must have done something when we removed the counter.  It would have been a little brighter to check and see who did the counter removal before making that statement.  I pointed out that they did the removal.  He backpedaled and repeated the "we don't touch appliance".   <br /> Again I pointed out that it didn't tip out before and now it does.  He asked when they did the installation.  He said it was almost a month ago.  How did he know we didn't do something to it in that time?  So, now I'm lying to him? <br /> Another "manger" jumped in to reiterate that "we do not touch appliances".  He kept saying my contractor could do it.  I don't have a contractor on call.  He explained how to brace it so it would not fall out.  I asked with what.  He said he could get me a brace.  He leaves and comes back with a brand new, off the shelf, dishwasher brace.  Interesting that they have that readily available even though "they don't touch appliances". <br /> I managed to fix it but this whole thing was absurd.  All it would take was a quick visit to rectify the problem and keep a customer happy.  We were going to discuss another project with them but we will go  elsewhere now.  Additionally, I am in real estate.  Clients are always asking for referrals for contractors and vendors of various types.  Despite the early good impression, I will hesitate to recommend these guys. <br /> <br />"

"I would highly recommend Majestic Tile. Tom (owner) is honest, responsive and knowledgeable. He maintained communication with me every day to ensure that I was satisfied with my new bathroom. His contractors (Jason and Jerome) were very courteous, professional and detailed craftsmen. There are no shortcuts€ with this group. They gutted my entire bathroom and built it new. Yet their costs are very reasonable, and the project was complete in less time than expected. My bathroom does not even resemble its former condition. Look no further. Less"

"The quality of the solid and Engineered wood is very high. Compared to previous product I experienced from other suppliers their finish is harder and less chances of being scratched. Each box of the Solid wood always has two 7' long planks. This give you enough long planks to be used in special situation like establishing the reference start line while installing. Mill work is good, so installation went smoothly. The problem I don't like is that they charged me two different shipments because the solid and the Engineered wood comes from different parts in the US."

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."

"Overall experience was great ! Bill Hancock was a tremendous help and a pleasure to do business with."

"They did a beautiful job."

"Thompson Stone Inc. was available and easy to schedule working with cabinet people. A family company that aims to please and does an excellent job all the way and they are highly recommended!"