Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Caldwell, NJ

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BUYER BEWARE.  I hate long reviews...but I wish someone rang the warning bell with a review of their experiences before we used Ernest & Sons.

To be fair In the end the job was done--but at what cost?  We worked with Jose a few years back to replace our driveway.  Jose and team did an excellent job.  So when we wanted to have our patio and walkway done we called Ernest and sons again.  This time we dealt with Ernest.  Initially he was nice and helpful showing me other patios completed.  We were very specific on timing to finish the project he was in agreement understanding weather delays could impact the completion. 

Once the contract was signed ...communications on their side stopped.  We had to call several times to see when the project would start. Once the job started the guys on site were nice but they did not speak much English and there no project manager to check in to see how things were going. 



When the job was done there was light rain and we noticed pools of water on the patio.  I put paper cups in the standing water and took pictures.  I contacted Ernest he came out and never conceded there was a problem as he looked at the standing water.  However he sent a crew back (again we had not paid yet) to remove the pavers and ensure it was level. They removed pavers in different areas 5 TIMES to level the patio.  While I truly appreciate their efforts...why didn't the first crew simply get it right.

DAMAGES TO OUR YARD AND NEXT DOOR NEIGHBOR.  In the process of building our patio they drove trucks onto our yard

and the neighbors damaging both yards.  I immediately took pictures and called Ernest--he assured me all damages would be taken care of.  When the job was complete his guys put seeds down and we paid in full.  However almost a month later there were only spots of grass and both yards still damaged.

I called again sent more pictures and he sent another crew that told my husband they were putting  down the 'good stuff this time' (really). We watered the lawns twice a day same as before...the damage is still there are now we have to pay out of pocket to fix our lawn and our neighbors! 



ICING ON THE CAKE.  Company called and asked if Ernest could bring a potential customer to see the patio. My husband agreed assuming he could talk to Ernest about damages.  Ernest was no show...they gave the prospects our address...and to our surprise two strangers walked into our backyard without even ringing the doorbell. I do not fault the couple but Ernest and Sons for handling this entire job so unprofessionally.

If you still choose to use this merchant ...good luck and get in writing how damaged will be handled. 

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"Very pleased with work. Looks like a new tub"

"Joe and his team were detailed professionals who did a fantastic job on all the major and minor details. I have already hired him on multiple occasions and will continue to use Italian Painting Co. as my "Go-to" painting guys."

"Did and excellent job repairing the seam in my granite countertops."

"I recently upgraded my kitchen countertops with All Service Specialists, and I couldn't be happier. Their selection of natural stone surfaces is impressive. From the initial consultation to the installation, the process was seamless. The craftsmanship is outstanding, and my kitchen looks stunning. The durability of their stone surfaces is a bonus. Highly recommended!"

"The company is amazing! They were very helpful and communicative in choosing which countertop to go with. They installed it perfectly and it looks beautiful!"

"Gary and Dylan did a great job. Arrived on time, worked very effectively and carefully, cleaned everything on the go. They also explained the process, and were very polite and pleasant to interact in general. Gary even leveled the table, although it was not part of the contract. Recommend without any reservations."

"Smart Tile was quick to respond to my request to have my granite counter tops cleaned & sealed. We setup a date and time to have the work done. I was called earlier in the day to confirm our appointment. Lorenzo was on time and started working immediately after he took a look at what was needed to be done. He was very courteous, friendly and paid close attention to detail. Lorenzo protected the floors with mats to ensure that the cleaner and sealer would not drip onto the kitchen floor. After he was done, my counter tops looked the same as the day they were installed. He also answered any questions that I had regarding the continued maintenance for my granite counter tops. Lorenzo was professional at all times and I could tell by the way that he worked he is an experienced craftsman. I would definitely use Smart Tile for any granite/tile work that I may need in the future."

"We hired Michael to renovate our 100-year-old farmhouse-style colonial, and the results were outstanding. He managed a full kitchen overhaul, including an addition that expanded the space and added a hallway—dramatically improving the home's flow. He also built a beautiful new deck, refinished the original oak floors, painted every room, and updated two bathrooms, including a custom shower with French stone tile. Michael’s communication was excellent—clear, timely, and always professional. His attention to detail and high-quality craftsmanship showed in every phase of the project. Most importantly, he took a truly consultative approach, offering thoughtful guidance while always respecting our vision. Highly recommend!"

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After working with several contractors on smaller jobs and interviewing several others for my kitchen remodel, I went with Sergiy and his team. He worked with our design to demo, prep and finish a large kitchen for cabinet and appliance installation. I could not have expected a better job, or a nicer group of people into my house. Above all, he worked with me to ensure that everything was as planned, and not just to ?acceptable? standards, but to ?professional? standards. There is a difference.  He came in on budget, was very reasonable, and also took care of some nagging unrelated issues, like adjusting our patio doors (a lot cheaper than buying new ones) and replacing a window that I measured and bought myself for a fraction of what anyone else would charge.

The project included a complete demo, and removal of soffits including getting rid of a lot of wallpaper yet keeping the wallboard underneath perfect for painting, new exhaust, etc. They ensured everything was lined up, dimensionally accurate, plumb and square for my cabinet installer and appliances.

I am so happy that I did not have a condescending or patronizing contractor that was looking for anything to change our vision or add unnecessary work and then get out before anyone noticed.  I wanted to have more control than just pay $100K+ to one contractor and hope for the best. I split up design, cabinets and appliances. Many would not even consider anything that was not the entire job. Sergiy really worked with me, was sincere in making everything right, and the cost was super reasonable and spot on.  He is focused on the job, not on over selling. A very nice change, indeed.

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