Get matched with top plumbing installers for a remodel or addition in Carlisle, IN

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"I hired them after a friend recommend them and also after looking them up on Angie's List. Everything turned out excellent and both technicians who came out were great. They cleaned up well after the job was complete.. In comparison to other companies, they may charge just a little more, but they provide great quality of service. They provide great customer service!"

"Not well. It was a young guy who did not bring the proper tools to complete the job. He said that he had forgot the rotor rooter and would need to go get it. Well, some how that changed to him saying that he tried to unplug it with some other piping tool he had but couldn't clear it and if we still wanted it clear, we would need to call back and set it up with John for an additional fee of over $200. I was not happy about this. Me and my husband decided to call a professional well service company and they told us that our well was fine. It was not going dry and what needed to be done was that the well pump had to be replaced. That company was C&J Well and Drilling from Brownsburg. If you have a well, I would highly recommend them, not John & John. We have been customers of John & John for years. They were always my go to plumbing company and I would typically probably rate them an A-B for regular plumbing service. After this apt. though, I could not ever give them a professional rating like that again. The young man was very friendly, but had to stay on the phone with his boss to figure out what the problem was. I don't think it was all his fault. I think they should have sent someone with more experience in servicing wells. I do think it's his fault for not bringing the rotor rooter though. I don't think it's appropriate to come and complete service without the proper tools. I gave the office a detailed explanation of the problems that I was experiencing and feel that they should have at least came prepared to fix the problem. I think carrying a rotor rooter should be a necessary, basic tool to carry as a plumber. Maybe I'm wrong. Just my thoughts. Unfortunately, I will not be able to use them again. I hope they are able to make some improvements to the company."

"good. I have now install a radon system"

"Our cold water shut-off valve behind the washing machine had begun to leak.  The plumber came the next day, on time, and did an excellent job replacing both the hot and cold valves, quickly, and even offered to hook up the new supply hoses I'd bought.  We called him again a couple weeks later to install a new kitchen faucet.  Again, timely and excellent work.  In each case the cost was very reasonable, lower than I'd expected."

"It went great! They did the job while we were out of town fora few days. When we arrived home the job was complete. They had to remove our fence to get the backhoe in our backyard to get the job done. They removed and put it back. Also they did scratch a little part of our siding which we didn't even notice but they came back and fixed it after having to find siding that matched! After it was all done I was highly satisfied with the job and would recommend them to anyone needing any plumbing work done. <br />"

"The insurance company recommended them. They come in and give an estimate and tell us what they need to do. They didn’t rush us. They were very reasonable with the price. They came quickly and they were here in a few hours. Two people came out and gave us an estimate, and it wasn’t high pressure or anything like that, which I liked. They come in a truck, and if I don’t want it, they just leave. We wanted to get it done, so they started the whole process right there.  They were quick response and gave us a good estimate and stuck with it, so we were happy with them. The insurance company reimbursed us with the cost because they were able to prevent major damage. They are certified. I was very happy with them. I wouldn’t know how to compare them but, considering what we were facing because we had major cabinet damage and floor damage, so I thought that they were reasonable. They will actually do the rebuild if I want to but we wanted to go ahead and replace the cabinets. The salesman was nice. They had a follow up call and came back a few days later to check on things."

"Called David Terrence and he came out for estimate the next morning. He reviewed the water infiltration into both craw spaces and explained that because of a wrap around deck preventing digging a perimeter drain on the outside the best solution was a new sump pit at the furnace crawl space and better one at the existing pit area. He was very helpful and at no time tried to sell me something that probably wouldn’t stop the water problems without spending tens of thousands of dollars. How rare is it that that happens? Many thanks to Crawlspace Doctor. While I can’t rate their work I can attest to their honesty and helpful advice."

"I was frustrated that they didn't cover our garbage disposal and they didn't cover the thermostat, otherwise everything we did there was great. I didn't have any problems. It's $50 a month, and then everything is covered. You don't have to pay for people to come out. When our hot water heater broke, we had to pay for the new water heater, but that just for the actual thing, not anything else like the service or installation."