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"Very pleasant and courteous plumber dealt with my problems professionally. Would consider them for future work."

"They were excellent. Very prompt and professional. I definitely would highly recommend them."

"They are fine. Their price is very good and the hardware is holding up very well."

"Ryan did great and we were pleased with his work and price. He was easy to communicate with. The job was well done and affordable too! Definitely recommend!"

"Had an 11-year old non- mobile friendly built-in camera system that had been built into my home when it was new. NW Security & Sound as part of their service contract for our home alarm & monitoring system responded to my request and found an inexpensive solution to replace the failing cameras and DVR with high quality equipment while using the existing cabling. They added something originally overlooked when the system was first installed and not thought about, a back-up battery system to keep it all working during a power outage. They knew my budget, they were responsive and the technician came on time (and wearing a proper facemask, thank you !). End result was a complete success at a fair and affordable price."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Excellent! Pete was the lead installer. He was always professional and respectful of me and my home. He got the job done in a timely manner and perfect results."

"Amazing! There was lots of communication on what was going to happen, from the estimate to the scheduling to the payment, Everyone was on time. The work was very well done. The guys were all terrific!"

"This company is a fraud and will steal your money from your account and not provide any services! Ask me how I know? Because I am a living witness I informed them the system was not working and it was blacked out and service was not needed anymore. Yet they continued to withdrawal money from my account. I hope the money they have taken from a single mother striving to provide for her kids was useful and given to someone who has less than what I have at this moment. Who just takes from people and sleeps good at night this company? Run far away do not engage in their services it’s BS! Laura was the customer service agent who giggled as I told her how inhumane they were and has been very unhelpful throughout this process. Money was paid but I did not get any services for months they have taken my money."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."