Get matched with top sump pump or interior foundation drains installers in Casper, WY

"They've been excellent. They installed it back in 2002. I'm very happy. I've had no problems with it. They've been really responsive. The system didn't pass a flow test about 5 years ago. They jumped right on it and fixed it right up on budget. They did a great job."

"Stevontae was very professional in addressing my issues. He was thorough, informative and fair with pricing. I will hire him for any future plumbing issues that arise."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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"The crew was fast, thorough and professional. They did the whole job in two and a half days. The roof removal, decking, FLEX and felt installation was done in one day, so there was never danger of weather-related damage. I got three bids from reputable companies with good marks on Angie's List. All three bids were expensive, but in the end I got a great roof that I will depend on for many years."

"Early Nov. 2014 - We called Jerry asking for a quote. He quickly responded and even came on a Saturday so my husband could be there. We found Jerry to be very knowledgable. He provided excellent insight into what we actually could and couldn't hope to achieve in our extremely small bathroom in a nearly century old house.

We are very new to contractors, contracting and best hiring practices.

We informed Jerry that we wanted to hire him. We explained that we would be seeking a home repair loan & asked for a written quote. Jerry explained that, due to the unknown extend of mold, it was hard for him to say what the total cost would be. So, he couldn't really write me a quote. He did say that, depending on the mold & the fixtures we bought - the job was likely between $6k and $12k.

Nov. 26, 2014: Loan completed - We immediately contacted Mr. Hunt to inform him and ask what could formally be done to secure his services. Due to a family member's hospice care and the holiday season - we stated that we would like to get started after New Years. We offered a deposit and Mr. Hunt graciously declined. He didn't ask for a contract to be signed since the potential cost was so varied.

Jan. 2, 2015: We met with Jerry and his son at Home Depot to coordinate our preferences and discuss design ideas. I had asked about replacing the tub with a shower and moving the toilet into the newly emptied space. I honestly take full responsibility for throwing out this completely new design idea - thus taking us back to the drawing board. AT THIS MEETING - IT'S IMPORTANT TO NOTE: Jerry & his son were absolutely amazing help to us as we navigated a wealth of options we had never noticed in bathroom decor before. Then, when I tossed out my radical idea - Jerry's son was quickly taking pen to paper and drawing as Jerry painted my thoughts into words. We agreed that Jerry would contact a plumber to assess the ability to move the toilet.

Mid January 2015. Jerry brought the plumbing company in to assess the potential toilet move. The plumber had several ideas & concerns to check on and did call me back in the following week or so with questions. Both Jerry & the plumber were to meet, go over the results of their research and then contact us.

Over the next month, Jerry was having some personal matters that were slowing his progress. But, his Angie's list ratings for staying with a job were good. I insisted that he take care of what he needed to - but.....he always insisted he would get back to me 'next week'.

Feb. 28, 2015 Saturday: I called Jerry. I was hoping to find out what could be done to get this project going. Again, he was in the midst of recently happened personal concerns that required his attention - rightly so. I did hire Mr. Hunt in November and asked that we not start until January - due to our own family/holiday concerns. We have no issue with showing compassion. . Jerry apologized and, as I offered to start coordinating on his behalf - he insisted that, as general contractor, HE was responsible and would contact the plumber the following week. He firmly stated that he would call me back 'if not that week - then no later than the following one'.

I decided that I would wait for Mr. Hunt to make the next contact.

I never heard from him again.

Maybe I did something that chased him off? I can't figure it out though. We're fairly nice folk and we had cash to pay. Our question about moving the toilet appeared to be reasonable and that decision was done by early February and coordinated through contact directly with the plumber. Basically, whatever percent extra normally billed by General for such service would've been easy money. We were never told the issue was overbooking or job related. It's all just.....odd.

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