Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Charleston, IL

"We contacted Indiana Foundation for a free inspection of our attached garage that we're turning into a bedroom for our handicapped son. We had several places that leaked where the wall meets the floor. A Mr John Hill did the inspection and then answered all our questions to our satisfaction. He was quite the professional but did not pressure us in any way, like most salesmen do. We decided to go ahead and schedule to get the waterproofing done. The cost was reasonable and it made sense to get it done now rather than wait for more damage to occur, making it more expensive. We look forward to meeting the crew. John Hill came as an inspector and left as a friend. Indiana Foundation is lucky to have him on their team."

"This is a great company to use in making a 141 year old basement waterproof. I look foreward to having a waterproo basemant. Craig was pleasant and went the extra mile to make the experience great."

"Happy with the experience from start to finish. We went over the work to be completed and what it would be. The work was completed as agreed upon! Would definitely recommend!"

"I contacted B-Dry Solutions in early June, 2024 to install an egress window in my basement. The price was reasonable and they communicated well all throughout the whole process. I received calls from the scheduler at the main office the week prior to installation and she was very helpful giving me an idea of what to expect. The installation team came on Tuesday, July 23, 2024 and completed the entire installation in seven (7) hours. The installation team (Jordan, Matt, Cody-1 and Cody-2) was professional, they knew their job responsibilities, and were efficient with their time. I was extremely pleased with all the work they completed and the end result was a beautiful installation. The inspector came this afternoon and highly commended the finished job. I couldn't be happier with the new egress window and the quality of the work done by B-Dry Solutions. I would use their services again if I had to install another egress window."

"<p>We had been having problems with leaks in our sunken living room for quite a while. The leaks started last year and we had PermaSeal come out and do a "repair" which ended up not working. (The amount of water was reduced, but it still kept coming in, even after PermaSeal did a wrap seal of our foundation.) Frustrated, especially after PermaSeal did not guarantee their last job and wanted to charge us 1000s of dollars for a redo, we consulted with our neighbor across the street who had a similar problem that arose right when ours did. They said Safeguard had IDd and fixed their leak issue (same spot as ours) for a third of what PermaSeal charged, so we called Safeguard.</p> <p><br /></p> <p>Phil from Safeguard came out very promptly (actually early! He asked permission to come a full 2 hours early if it was convenient for me, and I said yes). He looked at the area where we suspected the leak occurred and commented that PermaSeal (his former employer!) had done a poor job. He also remarked that the leak might not even be a foundation leak, but rather an above-grade leak like a mortar problem or chimney problem that was then dripping down behind the drywall. He conducted a series of tests using water from our hose to see where water might seep in depending on where the water was pointed. He did a "flood" test of the ground near the foundation---no leak. Then he pointed to some spots where there was missing caulk on our chimney seams, and said that the water could be getting in there instead. He had me go inside and look inside the fireplace while he trained the hose on these side seams, and BINGO! That's where the water was getting in. He found the exact leak location when PermaSeal could not (they just "guessed") Phil then said, "Well, we don't fix that since it's above-grade, so I recommend you contact a siding or chimney company to make those repairs. I'm not going to sell you something that won't fix the real problem just to make my commission."</p> <p>Phil spent nearly 2 hours identifying the true source of our water problem, even when it would not benefit him or his company. Very honest and decent guy, and we WILL use this company when we do have a foundation problem. Great!</p> <br />"

"They did a great job. They laid plastic on the floor so they could go in and out of the house without making a mess (though they should have laid it first rather than after a few trips back & forth with dirty shoes), and the work was done within the estimated time. They explained each step as they did it and cleaned up thoroughly after they finished the work. We were very satisfied with the work completed. <br />"

"Ryan Musick and his Fivestone Foundations team were professional from the start. Ryan was accessible and prompt for his appointment to bid the project. He quickly took measurements, explained the capabilities of the system he wanted to install and emailed a bid soon after.  <br /> The project started the day my family and I left for a summer road trip. The Fivestone team arrived early and got right to work. We were doing last minute packing and loading up our car. The guys were polite and friendly and moving quickly on the job. Apparently, my older home has a thin concrete slab which allowed them to move around the perimeter of the basement in less time than they had anticipated. We left town and left them with access to the basement. Ryan kept us updated on progress and completion of the job. I was pleasantly surprised upon my return, at how clean they had left the basement. I had seen the amount of concrete and dust dislodged at the beginning of the project and there was not a trace when I returned.  <br /> It was some time before we had any rain in the St Louis area to test the system and when it did finally arrive, we noticed that a floor drain outside my basement door was clogged with silt. The sump system was not working for this particular exterior drain. I texted a picture to Ryan and he called immediately. He said he would talk to his installers and get back to me. Within the hour, he called back to say that the installer had worried about tying the drain into the sump system and thought that connecting it directly to the sewer line would be a better way to handle the dirt and silt.  <br /> Within 24 hours, another Fivestone Foundation team was at my door to connect the floor drain to the sewer line. That was fantastic response time! Again - they were polite, respectful, moved quickly and cleaned up after themselves.  <br /> I would highly recommend Fivestone to anyone looking to install a basement drain tile and sump system. They are knowledgable, professional and prompt.  <br />"

"Had sewer issues for years and finnaly found a plumber who could find the problem, show me on a sewer camera, and resolve the problem at a fair price and quickley. Also did plumbing for new bathroom in basement! <br />"

"very professional ,affordable not to mentionthe quaality is exellent."

Welcome!\n \nAt American Custom Homes, our goal is not only help you design and build your dream bathroom, kitchen, basement or even add you a new room addition, but also making the process easy and enjoyable for you. We are a full-service design/build company with a wide range of experience. We can help you with all phases of a new bathroom or kitchen or basement or even complete remodeling. Build in steam showers, custom tile design, custom paints, and custom floors and so on... \nOur excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, clear communication, honesty and integrity. Just ask for our client reference list.\n \nLet's discuss your ideas! Your free consultation is just a phone call away.