House Medic
House Medic
Customers say: Super punctual
23 years of experience
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"The company is HPP Home Project Pros, owner Darren McComas (formerly House Medic). When I hired Mr. McComas, he didn’t offer a contract and I didn’t ask. My mistake. He is the husband of the dentist who took over my former dentist’s practice so I trusted him. He gave me a quote and I agreed to do the job. He wanted a down payment of half the amount. At the time I said to him that I wouldn’t have to pay again until job completed and he said yes. The job was to take out an old bathtub and install a shower. It’s a small bathroom. After taking out tub, his foreman, Scott Woods, told me that the premade shower piece was too big, and they would have to custom build the shower. For $1,000 more! My tub was out with a hole in the floor! I didn’t have a choice. I texted Mr. McComas that he should have measured. He never responded nor did I ever hear from him again.
At the end of the first week, Mr. Woods asked for more money again. I mentioned that Mr. McComas said I didn’t have to pay more until completed. But then they added more cost to the job which shouldn’t have been my problem. I pointed out things that needed touched up to Mr. Woods. One evening over the phone he threatened to leave the job. I asked how would Mr. McComas feel about that. He responded that Mr. McComas told him he could get his tools and leave when I hesitated about paying more. He again wanted paid in full before he was coming back the following day to finish up. He needed to seal the shower. He left a spray can for me to add another layer. He indicated that it was the homeowner’s job to seal. I had never installed a shower. How did I know how to seal? Well, it was a spray can. He installed the shower head but didn’t check after. My handyman had to adjust the shower head because it was leaking. The curtain rod is a tension rod and has fallen three times. I also think the step into the shower should be a little deeper so the water won’t leak out from around the shower curtain. I would not use them again and do not recommend them."
Linda R on January 2018
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"The company is HPP Home Project Pros, owner Darren McComas (formerly House Medic). When I hired Mr. McComas, he didn’t offer a contract and I didn’t ask. My mistake. He is the husband of the dentist who took over my former dentist’s practice so I trusted him. He gave me a quote and I agreed to do the job. He wanted a down payment of half the amount. At the time I said to him that I wouldn’t have to pay again until job completed and he said yes. The job was to take out an old bathtub and install a shower. It’s a small bathroom. After taking out tub, his foreman, Scott Woods, told me that the premade shower piece was too big, and they would have to custom build the shower. For $1,000 more! My tub was out with a hole in the floor! I didn’t have a choice. I texted Mr. McComas that he should have measured. He never responded nor did I ever hear from him again.
At the end of the first week, Mr. Woods asked for more money again. I mentioned that Mr. McComas said I didn’t have to pay more until completed. But then they added more cost to the job which shouldn’t have been my problem. I pointed out things that needed touched up to Mr. Woods. One evening over the phone he threatened to leave the job. I asked how would Mr. McComas feel about that. He responded that Mr. McComas told him he could get his tools and leave when I hesitated about paying more. He again wanted paid in full before he was coming back the following day to finish up. He needed to seal the shower. He left a spray can for me to add another layer. He indicated that it was the homeowner’s job to seal. I had never installed a shower. How did I know how to seal? Well, it was a spray can. He installed the shower head but didn’t check after. My handyman had to adjust the shower head because it was leaking. The curtain rod is a tension rod and has fallen three times. I also think the step into the shower should be a little deeper so the water won’t leak out from around the shower curtain. I would not use them again and do not recommend them."
Linda R on January 2018
