Get matched with top septic system installers and replacers in Charleston, WV

"The company is HPP Home Project Pros, owner Darren McComas (formerly House Medic). When I hired Mr. McComas, he didn’t offer a contract and I didn’t ask. My mistake. He is the husband of the dentist who took over my former dentist’s practice so I trusted him. He gave me a quote and I agreed to do the job. He wanted a down payment of half the amount. At the time I said to him that I wouldn’t have to pay again until job completed and he said yes. The job was to take out an old bathtub and install a shower. It’s a small bathroom. After taking out tub, his foreman, Scott Woods, told me that the premade shower piece was too big, and they would have to custom build the shower. For $1,000 more! My tub was out with a hole in the floor! I didn’t have a choice. I texted Mr. McComas that he should have measured. He never responded nor did I ever hear from him again.

At the end of the first week, Mr. Woods asked for more money again. I mentioned that Mr. McComas said I didn’t have to pay more until completed. But then they added more cost to the job which shouldn’t have been my problem. I pointed out things that needed touched up to Mr. Woods. One evening over the phone he threatened to leave the job. I asked how would Mr. McComas feel about that. He responded that Mr. McComas told him he could get his tools and leave when I hesitated about paying more. He again wanted paid in full before he was coming back the following day to finish up. He needed to seal the shower. He left a spray can for me to add another layer. He indicated that it was the homeowner’s job to seal. I had never installed a shower. How did I know how to seal? Well, it was a spray can. He installed the shower head but didn’t check after. My handyman had to adjust the shower head because it was leaking. The curtain rod is a tension rod and has fallen three times. I also think the step into the shower should be a little deeper so the water won’t leak out from around the shower curtain. I would not use them again and do not recommend them."

Septic tank cleaning service\nVacuum truck rental

"It went great. They did a great job."

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Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter, Roto-Rooter Plumbing & Drain Svc - Barboursville.

"as advertised"

"It was great, good experience, the job was done well plus they gave me additional good information on how to use the unit. they've done three projects for me already."

Free estimates on all jobs, different payment options, quality control is our\nmain concern on all jobs, 24 hour emergency services available, and 1 year guarantee \non all work.