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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Honest hard-working contractors. Quality of work was awesome. Work was done professionally on time and on budget. Would recommend to anyone."

"Great rapore with his coustomers, very helpful."

"We recently hired Custom Construction Services LLC for an interior painting project in my home, including painting our kitchen island cabinets, and installing 2 doors and an attic vent. We couldn’t be more pleased with the results! From start to finish, the experience was outstanding. Derek took time to go over our plans, provided us with sound advice when needed, and sent estimates promptly. He was in constant communication throughout the whole process. Derek accommodated our last-minute requests, adjusted our quotes, and promptly addressed our questions or concerns over the phone. Derek’s team was incredibly professional and punctual, arriving exactly when they said they would. They took great care to protect my floors, ensuring that everything was covered and safe from any paint splatters. Their attention to detail was impeccable; every wall (including ceiling and trim in some rooms) and cabinet was painted with precision, leaving no streaks or missed spots. Clean-up was thorough, leaving my home spotless and the walls, especially our kitchen island cabinets, looking absolutely stunning. The final result exceeded my expectations. If you’re looking for top-notch interior painting services, I highly recommend Custom Construction LLC. Their expertise, professionalism, and dedication to customer satisfaction truly set them apart. Thank you, Derek and team, for transforming my home with such beautiful results! We’re sure to hire them again for our next project."

"They removed old pink tiles from my bathroom which took them a week to accomplish. They installed sheetrock and vanity and then repainted wall behind vanity. They installed new 12" x 24" tiles above the old tub and in separate walk-in shower next to tub. a new final plank flooring was put in. New medicine cabinet and towel racks were then install. I had purchased all equipment for bathroom. The estimate for the removal was about $15,000.00 In the middle of the project I was told an additional $7,000.00 was needed do to higher labor costs. I had no choice but to pay a 33 percent increase in order for them to finish the job. I would not hire them again."

"Exceptional Brian did many extra and the job was completed fantastic. I am proud of the choice to hire. Our basement and kitchens are next. Pay the price. It will be $s well spent!"

"PLM Home Improvement gave my home a complete update and refresh that was much needed! Pete was amazing to work with. He took the time to listen and communicate with me to bring the long-time vision of my new kitchen to life. Pete was willing to provide suggestions to ensure that I would be satisfied with the end results. He was also readily available and easy to get in contact with if I had any questions or concerns. Pete and his team truly took pride in their work and paid close attention to detail. I couldn’t be more thrilled with the results of my flooring and kitchen remodel and look forward to having PLM Home Improvement return to my home for my next project!"

"Truly one of the best experiences we have ever had with home handyman services. Scott came by and scoped out the job expertly and listening carefully to our needs. He is amazingly knowledgeable and offered wonderful suggestions about our overall needs as well as the specific job we contacted him about. His colleague, Matt, followed up and actually did the work. He is a remarkable technician, understanding exactly what we needed (in this case cabinet remodeling and replacement) and followed up ensuring that the work was precise and not only met our requirements but also ended up looing better than we had expected. He is meticulous in his work, but also highly sensitive to ensuring that everything he does leaves the area cleaner than when he began. He gave us excellent suggestions on other work we were exploring. Scott and Matt are really wonderful people. I followed up with Scott with questions, and he said we are his customer now -- feels like being part of his family!"

"Excellent. We added a bathroom and a bedroom, took down paneling and completely redid the family room. These guys did all the electrical work, plumbing work, flooring, painting and everything else. Amazing communication, stayed on budget, worked very well with us and the work was done quickly and exactly as described. Any issues were immediately dealt with. Any questions were immediately answered. Would absolutely work with these guys again and would recommend them!"

"We recently hired Flavio for some work in our new home, and we couldn’t be happier with the experience. He was professional, prompt, and had great attention to detail. He kept the workspace clean, communicated clearly, and was completely dependable throughout the project. We will absolutely hire him again — in fact, we already have a few more jobs lined up for him. Highly recommend!"