Get matched with top dry rot, water or pest damage major repairers in Charlotte Hall, MD

"It started off with requesting a quote through Best Air Quality and Restoration. The response time was great. The technician who showed up informed us in advance of his arrival, was very polite, followed Covid-19 safety protocols, was very thorough and did a great job. I also got the dryer vent cleaning which was the complete deal (going to the attic, removing the vent pipe and cleaning the debris). Some other companies claim they do dryer vent cleaning but only vacuum the dryer duct and do not perform the complete dryer vent cleaning which is more involved. I'm very happy with the service and this company and have already recommended them too many of my friends. Keep up the great service Best Air Quality and Restoration!"

"We had water damage around 9:00 PM and honestly didn’t know what to do. We called this company, and they came out that same night and took care of everything right away. They responded quickly, were very professional, and made the whole process with our insurance company super easy. We really appreciated their help, especially coming out so late at night. Highly recommend them!"

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"We originally found AMS via Angie's List, and the owner came out very quickly to do a free inspection and talk to use about everything he was seeing -- high potential for mold within the walls of the shower, and other possible areas (on drywall of opposite side of walls, floor, etc.) He showed us all readings on the tools he was using, talked to us in detail about what he recommended -- namely, complete destruction of the tile-walled shower due to multiple instances of bad grout (old shower) and the resultant mold problem within the walls as well as on the floor of the shower. He also recommended some touch-up painting with anti-mold paints where water spotting occurred on our main level ceiling, rather than a more complex/expensive and in his view unnecessary ceiling patch. His crew was excellent, keeping things very clean and on schedule and luckily no major issues were found besides demolishing just the existing shower and raising up the old linoleum flooring followed by completely painting all exposed areas with Aftershock anti-mold primer paint to minimize problems in the future. He stayed at the estimate of about $3K for this work as agreed. (I eventually put in a new shower and floor myself.) For his second visit, he came out for another free inspection of some mold exposed in a main level bathroom ceiling when some plaster that had been wet down a few years ago when doing some cleaning broke away. This was a very small mold spot, and had a companion of some other mold shadowed behind wallpaper. AMS did another free inspection of this problem for me today, and advised that it was something I could definitely handle myself - ceiling and walls were bone-dry all around the area and it would be simple to just remove a patch of the wallpaper (which we plan to remove in this room anyway), scrub the mold with appropriate cleaner, re-plaster the small area of the ceiling that would need it, and then paint with Aftershock primer paint. He even gave me recommendations on places to get all my materials, including the brush I would need to match the existing ceiling texture. Even when I offered to pay for the inspection, he refused -- just asked me to write up a couple reviews, which I'm happy to do. I'm the type of person that likes to find high-quality businesses to form relationships with. As much as no one wants to use a mold remediation service, I would definitely call AMS again if I need to."

"Bill Martins Flood Crew is excellent. In December, just before Christmas, my finished rec room flooded when my sump pump failed--soaked carpet, cardboard boxes, books, furniture with sewer water. I thought I would not find anybody this time of year to help me. But I called Bill Martins from Flood Crew, and he came out right away. He looked at the basement and gave me an analysis of my damage on the spot. He was wonderful. He took care of getting detailed estimates to my insurance company and then made arrangements for me with all the needed specialists. First, I wouldn't have known where to start, and second I wouldn't have had a clue whom to call. I needed crews to remove the carpet, cut out drywall all around to dry it out, check for mold, test for asbestos, and then remove everything. And, of course, fixing the sump pump, installing flooring, putting everything back, and lots of details in between. All of this obviously can't be completed in a week or even a month. My work was not the only project that busy contractors had. My situation was far more complicated than I thought it would be. Ultimately, it took four months, which I thought was very reasonable. And the result is so beautiful--no corners cut, no putting up with mediocre results, all this for the same price and time or less than others quote. Be patient. Be flexible. Talk with Bill about the results you want. Listen to suggestions. Your results will be beyond anything you thought was possible."

"We were restoring a rental property after a tenant move-out and contacted Unbelievable American Restoration Services for air duct cleaning and tobacco odor removal.  This was our first time using this company and we were very impressed.  Their service was very professional, timely, and a great value for the services rendered.  They arrived on time, advised us on what services they were going to perform, and explained the process.  They were very efficient, very knowledgeable, and did an awesome job!  The customer service was great and they do aim to please!  We do value a professional service and have definite plans to use Unbelievable American Restoration Services in the future, and highly recommend them to others seeking home restoration services.
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"It went extremely well! They were punctual, hardworking and professional. It was necessary to dig up my neighbor's landscaping, so they were very careful to disturb only what was necessary and to restore everything to its original condition. They even replaced her broken underground downspout extension (which was draining into my basement!) without comment or additional charge. When my neighbor accused them of causing a problem, MJ was quick to respond and the team on-site made a point of apologizing to her in person. I don't think MJ caused the problem, so I was very impressed that they "went high" to investigate the matter and, as I said, apologize for the inconvenience she felt she suffered. The work they did inside to remove mold and seal the wall was thorough and neat. The gentleman doing the work cleaned up everything and took all of his equipment and trash with him. his is especially important since he was working with strong chemicals. My contact in the office was prompt to address anything I threw her way. It was easy to make payments online. Best of all - no sign of water in the basement since they were here!!"

"I've got some really old berber carpet and it's seen a lot fo wear, pets, some leaks, etc. Overall it went well. Hue came out and inspected the stain I had and explained that it needed more than just steaming because it had browned already. He treated the spot and cleaned it and everything looks great now. I had him out a second time to clean the carpets completely and he did a thorough job. I had a few spots that didn't dry well and he came back and re-cleaned those and left fans on it extra time to make sure it dried."

"We arrived home from put two week long vacation in horror. Our master bathroom toilet leaked down causing the kitchen ceiling to cave in. The water leaked all the way down through the kitchen to the basement. We jumped online and found the closest flood repair teams. Flood Doctors arrived in under and hour and began work that very night, exaplinging to us that if left Untreated mold was sure to grow. The entire kitchen was redone, including granite counters and custom cabinetry + tiles. The entire process took about two and a half weeks. We are very satisfied with the level of customer service and expertise. Will hire again the the future."

"Great! Almost no evidence of the abusive tenant after the cleaning. Friendly, professional service."