Get matched with top tankless water heater repair pros in Chelsea, MA

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."

"I've called Sila before to work on my HVAC unit and realized they offer plumbing services when my tank-less water heater stopped working. They were able to come by that day I called to see what was wrong. Once they were onsite they deterimed my hot water valve stopped working and were able to replace it and got my hot water working in no time."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"John from Johnny Rocket Plumbing and Heating did an excellent job installing our water heater. The work was clean, efficient, and done right the first time. He explained everything clearly, showed up on time, and left the space spotless. I fully trust his work and would recommend him to anyone looking for a reliable plumber. Thank you!"

"Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!"

"This was an emergency service call. Main water supply pipe from street to our house had failed. They responded to call within 45 minutes, evaluated issue, gave us price, Within another half hour equipment showed up. Staff was friendly professional and efficient. Start to finish from initial phone call to replaced main with running water re-established was just over 4 hours. Really impressive company with great customer service. Thank you!"

"The company was professional and responsive from the consultation to the office staff to the various people who worked on our project. I had tried to contact about 10 companies to get our heater/ on demand hot water heater replaced. Addario's was the only one who responded immediately and was able to fit us into their schedule to get the work done. We had contact with at least 8 staff people in various capacities, and all were professional, polite and knowledgeable. We also appreciated the senior discount for our project and assistance with the MassSave rebate process.. It has been difficult for us to find service people since we move to Gloucester. We were surprised that the company services this area and we would definitely use them again for plumbing or electrical services."

"Great job. Was able to repair my hot water heater instead of automatically pushing for a replacement. Great to find an honest man. Thank you Ken."

"Finally a great company you can rely on to get the job done! I have used them for my multi-family home for years and have always been so happy to have this wonderful team of people to help me out. From Joanie in the office to all the great plumbers, Brandon, TJ, Kyle, Jorge to name a few they are all so professional, friendly and knowledgeable. They are easy to work with, they call you 1/2 hour prior to arrival, cover their boots when they are in your home and have a low monthly charge for their service plan, which is worth every penny. Brandon has been out the most and he is a wealth of knowledge. He had so many issues to figure out this go around and he found all the issues in a methodical way. He's straight up trustworthy too. One leak was from the tenants toilet and needed a new flange and was pulled and set, and an old cast iron pipe cut and replaced with new pvc drain line. Another leak was from an old laundry valve which left a lot of water in the basement who knew?! An old shower valve was causing the rattle and was replaced. Lastly the for the other toilet problem, he suggested I buy a toilet and he would install it saving me hundreds of dollars! He even gave me the brands that he liked for toilets. Brandon even checked my furnace, gave me some suggestions and gave me a quote on the water heaters that are close to replacement. It was like having a family member checking to make sure everything was okay in the house! Thank you to Boston Standard for all the hard work!"