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"Very good, very professional"

"Overall it wasn't bad, but I definitely expected more for 330.00 the two gentlemen were very friendly and polite, however, they weren't very communicative. Being my first time having carpet professionally cleaned. There were some problem areas that now after a couple days of the carpet being dry, I can still smell pet urine. I specifically pointed out all areas of concern. It was only a few. The pet spots when my son's Dad had brought his dog over, and he marked his territory in the bedroom. Now that the carpet is dry a few days later, it still smells of urine. I'm not happy about that. Mostly because overall, my carpet wasn't dirty. I had it cleaned for my son's allergies, and those few pet spots. I just feel for the money I spent, I expected much more then still having urine smell from the carpet. They did however get the spot of green slime out of the carpet in my son's bedroom. That was amazing! They were leaving and he told me nit to move the furniture for 24 hrs, de to the carpet still being wet, and the wpod can bleed onto the wet carpet. I was told from the representative on the phone when I made the carpet cleaning appointment that the cleaning technicians would put furniture covers has on all of the furniture to be placed back safely for that reason. The only thing they put furniture covers on with my son's bad when they put his butt back down oh, that is it. I actually had to ask the technician for the furniture covers for my coffee table and end tables in the living room and my night stands up in my bedroom. Had it not been for me asking, I wasn't going to get any of those. Even though I was told by the representative that I would be given all those. So it wasn't a terrible experience, but the first time having them out with all the good reviews they have gotten, I was expecting a lot more in return. I feel.i will probably address the urine spots with the manager. Idk if I would go with them again. All depends what happens when I call the manager. Mistakes happen, what matters is how they're handled. Again, for almost 350 dollars, I shouldn't still smell urine in the carpet in a couple spots."

"Well we had Stanley steemer clean out carpets in the beginning of august 2023. They were there for about 29 minutes total to supposedly clean 3 bedrooms, hallway and stairs. Long story short we had to have H&H carpet cleaning come in after them to do it right. I did talk to Rich the owner to try and get reimbursed for the total failure of the job. He did call me back at first and then would never return my call again. I have always used Stanley steemer in the past but will NEVER use them again. It was a total waste of money. I owned 2 of my own businesses for 32 years and NEVER treated a customer anything like I was treated. All they did was come in and sprayed water on my carpets. I gave Rich plenty of opportunity to do the right thing I even called the main Stanley steemer in Ohio and someone there even sent him an email which he just ignored. In all my years of owning 2 businesses would I have ever dreamed of treating a customer like that"

Tile and Grout Cleaning, Carpet Cleaning, Concrete Cleaning

We are a small business (under five employees) and we stand by our integrity and quality of work. We take great joy in our craft and do not advertise, but rely on referrals from our current customers. Because we live in a digital world, we accept debit/credit cards and utilize electronic billing and record keeping. We rarely sub-contract out our work, and if so, only in cases when there are others better suited for the task. We complete the designated tasks on time and emphasize customer care throughout the process. Licensed and Insured.

Granite Gold is a third-generation family of stone care experts, dating back to the 1950s. Co-founders and cousins Lenny Sciarrino and Lenny Pellegrino grew up in the family business, manufacturing, installing and restoring stone surfaces. Their mission is to help homeowners easily protect their stone surfaces through safe, do-it-yourself care and maintenance products, and protection plans to safeguard against accidental damage. Granite Gold brand stone-care products are available nationwide at Bed Bath & Beyond, Lowe's, The Home Depot, Walmart, major grocery and hardware stores, and Amazon. Visit https://www.granitegold.com/store-locator/. The Granite Gold Granite & Quartz Protection Plan and Granite Gold Cabinet Protection Plan are sold nationally through independent installers; ask yours to include the plan with your installation.

SERVPRO of Fenton has proudly served residents of Genesee County and the surrounding region since 1996 with our fire and water damage restoration services. We are a locally owned and operated franchise of Servpro Industries, Inc. If you file an insurance claim for your property damage, we can bill your insurance company directly. SERVPRO is trusted by over 350 insurance companies and we are available 24/7/365. Our SERVPRO professionals are trained and certified with some of the following credentials: Certified Restorer (NIDR/RIA); Fire & Smoke Restoration (IICRC -The Clean Trust); Certified Mold Remediation Supervisor (CMRS - IAQA); Certified Mold Technician (ASCR); Water Damage Restoration (IICRC - The Clean Trust); Advanced Structural Drying (IICRC - The Clean Trust); Eight-hour Hazardous Waste Operations and Emergency Response; 30-hour General Industry Certification (OSHA); 10-hour General Industry Certification (OSHA); Infection Control Risk Assessment (ICRA). Currently we have nearly 60 employees and we place a high priority on community service and commitment to our neighbors.

INFORMATION ON FIRST CLASS BUILDING MAINTENANCE, INC. PLEASE VIST OUR WEB SITE AT www.fcbminc.com THANK YOU ANDREJS STURIS (PRESIDENT)

Free initial estimates! We offer our residential and commercial clients the opportunity to repair, restore, maintain, and revitalize existing tile, grout, and stone surfaces rather than the high cost of replacing. We will restore the beauty of your present installation, and if the work necessary is beyond the scope of our services, we will recommend the best option for you!