Get matched with top sewer main clearers in Cheswold, DE

"Jack did an excellent job with replacing the sewer pump. He offered helpful advice in diagnosing the issue and selecting the pump. After the job was done, he even sent his guys over again to install a second valve with no charge to fix a minor issue. Thank you, Jack, for a wonderful job!!!!"

"Very professional and punctual. Explained clearly issues, options and coverages on purchased water heater tank."

"Very professional and friendly service from Jermaine and his co-worker. Would certainly recommend his company Sunny Services for your trash removal needs. Thanks so much."

"This company did a great job clearing out multiple drains in my yard. They assessed the problem and solved them one by one successfull. They were professional and efficient. I definitly would use them again if I had to. Their price for work was reasonable. They did work that several other companies were unable or unwilling to take on. I am truely satisfied."

"This was as good an experience as one could want given a plumbing problem."

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Sink was COMPLETELY stopped up. Service person (Doug) seemed to be nice; first emptying the sink of water, then getting out his snake to get to work. Shortly, from another room, I heard moans and groans from the kitchen. Asking what was wrong, I learned that his snake had gotten stuck and he couldn't get it out. He went downstairs to the basement to work on trying to retrieve the snake cable from the cleanout down there, below the sink. He told me that on occasion, he's had to take out pipes between the kitchen sink and the basement sewer line in order to get his cable back, and that would cost upwards of above $600. He eventually retrieved his cable, but explained that it had gotten stuck because I had allowed the buildup of years and years of grease in the kitchen, and because I was foolish enough to have a garbage disposal, which allows the grease to build. He told me he had a drain cleaning powder that I could use to keep the drain clean, and one box would cost $50. I thanked him, but refused the offer. He did make it so the water would indeed go down the drain in the sink, now, and I can use my dishwasher. He was at the house for approximately 1 hr and 15 minutes, charging $457.50. Excessive, in my opinion. It's not my fault that his snake was caught (if it really was).

Is the drain clean? Cleaner than it was this morning, yes.

Will water go down? Yes. For now.

Would I recommend anyone using Chas. Moon Plumbing? Not unless you have a healthy bank account.

Will I ever call on them again? No.

UPDATE:

Moon & Company called today (Service Manager) and graciously offered a 15% discount for the service that I had here at the house, as described above. I thought that was very nice and generous of him/the company, and promised that I would report same.

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"They completed the inspection and recharged the system and all looks good. Will have them back next year for maintenance and check on flow with the leak to see if it warrants fixing. They were in constant contact and kept me apprised of the situation."

"The team Horizon sent was absolutely outstanding. They were able to repair my sewer line buried 8 feet under a concrete walkway next to the swimming pool without breaking anything. They essentially dug a 2 foot trench and the tunneled under the concrete to reach and repair the damaged sewer line. This saved us a ton of time and money on landscaping."

We are dedicated to achieving excellence in all areas of our business. Our commitment to integrity, fairness, honesty, and personal responsibility sets a high standard. We take pride in delivering high-quality service to our customers. Our expertise and skill in our trade make us genuine professionals. Most importantly, we prioritize our customers' interests and make their concerns the foundation of our business.\n\nWe have on-call services available for emergencies after hours. Call 302-222-1100. If it is not an emergency, please book online at www.mcphaetradeservices.com.

"They were on time and finished quickly. They were careful of the walls while dragging the long vacuum hoses throughout the house. They showed me pictures of the main line both before and after the cleaning. i was satisfied and would definitely use them again.
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